What are the responsibilities and job description for the Application Support Analyst position at Prestige Staffing?
Applications Support Analyst
Location: Remote (excluding CA, DC, CO, CT, HI, MA, MD, MN, NJ, OR, RI, VT, WA)
Summary
:Join a large, growing hospital system as an Applications Support Analyst, supporting critical business and clinical applications remotely. This role acts as a key liaison between end users, clinical teams, and IT, ensuring application performance, troubleshooting issues, and leading system improvements. Candidates with healthcare technology experience and a customer-focused approach will thrive in this position, contributing to process enhancements, user adoption, and system integrity
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Requirement
- s:Experience in Workday, specifically payroll require
- d.Bachelor's degree in Business Management, Computer Science, or related field (or equivalent experienc
- e)Minimum 3 years of experience in business process analysis, workflow mapping, requirements gathering, application support, and UAT suppo
- rtAbility to support healthcare applications and clinical systems, with familiarity in healthcare operations and workflows preferr
- edStrong analytical, problem-solving, and stakeholder management skil
- lsExcellent organizational skills and ability to handle multiple prioriti
- esProficiency in Microsoft Office Sui
- teKnowledge of change management principles; healthcare technology background highly preferr
ed
Responsibiliti
- es:Analyze workflows and identify opportunities for process and system improveme
- ntsServe as a liaison to gather requirements and translate needs into functional soluti
- onsSupport, maintain, and enhance enterprise applications and related syst
- emsDevelop test plans and conduct user acceptance test
- ingDocument workflows, system configurations, and troubleshooting procedu
- resMonitor application performance, investigate issues, and implement resoluti
- onsDeliver user training to maximize system utilization and adopt
- ionCollaborate with vendors and technical teams on upgrades and enhanceme
- ntsEnsure data accuracy, system integrity, and compliance standards are uph
- eldAssist with change management initiatives and continuous improvement effo
- rtsProvide project support to meet deadlines and organizational go