Front Desk Supervisor

Key Responsibilities:

· Works with Practice Manager to oversee daily office operations. Identifies and resolves operational and scheduling problems.

· Works with Practice Manager and Physician to supervise staff. Provides input on performance reviews of staff.

. Problem solving includes IT issues ( Invision), eCW problems, credit card, check scanning equipment, and other equipment issues.

. Assists Practice Manager with contracted vendors: Cleaning service, yard maintenance company, office equipment vendors, website (Officite), Answering Service (PerfectServe).

· Assists with interviewing and training of staff.

. Will be trained on payroll, accounts payable, monthly reporting by the Practice Manager.

· Resolves patient complaints, takes appropriate action, and reports all issues to the Practice Manager.

· Understands Prestige policies and registration workflow; Often provides coverage to Front Desk as assigned by the Practice Manager.

. Provides clinical coverage to the nursing staff as assigned by the Physician.

· Oversees PCP panels with Medicaid CMOs and works assigned reports to keep patients updated and address Care Gap issues on our panels.

· Ensures compliance with outside agencies, i.e., OSHA, CLIA, Dept. of Labor, etc.

· Assists with creating, implementing, and establishing policies and procedures.

. Assists with provider applications and re-certification for participating health plans.

Qualifications:

· Prior supervisory or management experience in a medical practice required.

. College degree or courses preferred.

. CMA or other clinical experience a plus.

· eCW experience a plus.

We offer a competitive salary based on experience, education, and credentials. Benefits include paid time off (PTO), paid holidays, and leadership training.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• Paid time off

Education:

• Bachelor's (Preferred)

Experience:

• Management Experience: 2 years (Preferred)

Work Location: In person

Salary : $18 - $21