Housing Liaison

Who We Are

Prestige Healthcare Resources, Inc. is a health care company. Prestige currently provides services to over 1,500 patients in two different states and plans to scale to provide care to over 10,000 patients in five different states over the next 3-5 years. One of PHRI’s major focus areas advocates and implements an “integrated care” model approach to underserved populations undergoing behavioral health related issues. Other focus areas include, “transforming our community mind-set to self-reliance” and “refocusing health care delivery model to outcome based through a value-based approach.” This is an excellent opportunity to join a transformational company with a big heart of restoring hope back to the underserved community and a strong opportunity for growth. 

What You'll Do

Under the direct supervision and guidance of the Director of Clinical Services the specialist will provide comprehensive house and client oversight services. The liaison, through the individualized treatment plan coordinates between clients and outside resources to help ensure that needs of the clients are met. The liaison will organize and conduct structured group and individual activities that address client’s goals. Establish and maintain communication and working relationships with other providers and leaders in the field to help assure housing resource availability and enhance the Agency’s working knowledge of housing issues. He/she will also complete all documentation and work cooperatively with other team members to ameliorate the symptoms of those assigned to his or her caseload.  Independent judgment is required to plan, prioritize and organize diversified workload. 

What You'll Bring

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Provide outreach, case management, counseling, advocacy, and other needed services to clients in residing PHRI supportive housing; Majority of contact with clients is conducted in the home
• Document client progress, behavior, incidents and discussions with the Director of Clinical Services and House Manager Supervisor.
• Works with adults to develop case management plans that are updated at least monthly and signed by clients and case manager, which incorporate core goal areas: Maintaining stable housing, addressing functional impairments and continued engagement in treatment.
• Interacts with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Handles confidential and non-routine information and explains policies when necessary.
• Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations as necessary.
• Acts as liaison between clients living in the home, building managers, clinical staff and leadership to ensure all repairs are completed to either the participant’s apartment unit or the building.

Required Qualifications

• Must have at least 1 - 3 years of work experience in social services, supported housing, counseling, peer support to include crisis management, case management, and other rehabilitation supports.
• If in recovery from alcohol or drug dependency, counselors must have at least five years of continuous sobriety.

Core Competencies 

• Technical Capacity.
• Personal Effectiveness/Credibility
• Thoroughness 
• Collaboration Skills
• Communication Proficiency
• Flexibility

Supervisor Responsibility 

This position has no supervisory responsibilities. 

Work Environment

This job varies from a professional office environment to field/community. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  

Physical Demands

Position does not involve local travel on a consistent basis.  

Position Type and Expected Hours of Work

This is a part-time position. Work Schedule is 7am to 7pm or 7pm to 7am.

Travel

Position does not involve local travel on a consistent basis.  

Prestige Healthcare Resources, Inc. requires that all employees be legally authorized to work in the United States. All employees must complete Form I-9 within three days of hire and will be entered into the federal E-Verify system.  

AAP/EEO STATEMENT 

Prestige Healthcare Resources, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.