What are the responsibilities and job description for the Medical Receptionist position at Prestige Foot and Ankle Center?
OverviewWe are seeking a professional and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of medical office operations, EMR systems, and medical terminology to ensure smooth clinic workflows and accurate documentation. The Medical Receptionist will play a vital role in supporting clinical staff and maintaining high standards of patient care and confidentiality.ResponsibilitiesGreet patients warmly and professionally at the front desk, ensuring excellent patient service and phone etiquetteSchedule and confirm appointments via phone and emailVerify insurance, and collect copaymentsManage patient check-in and check-out processes, including intake documentation review and data entryMaintain accurate medical records in compliance with HIPAA regulations and health information management standardsAssist with basic administrative tasks, including scanning, filing, and faxingFacilitate communication between patients and healthcare providers regarding care plans and follow-up appointmentsHandle multi-line phone systems efficiently while maintaining professionalism and confidentialityEnsure the front desk and waiting room remain clean and organizedSupport office management tasks such as filing, data entry, and managing electronic health records (EHR systems)ExperienceKnowledge of medical terminology and ICD coding (ICD-9/ICD-10)Experience with medical, insurance, and health information managementStrong computer skills including proficiency in Microsoft Office applicationsExcellent customer service skills with the ability to communicate effectivelyDemonstrated ability to handle administrative support tasks efficiently within a fast-paced medical office settingKnowledge of HIPAA compliance standards to ensure patient confidentiality at all timesThis position offers an opportunity to be part of a dedicated healthcare team committed to delivering quality patient care through efficient administrative support.Benefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceNo weekends!Work Location: In person
Salary : $37,500