Laundry Attendant (Evening/Night Shift)

Job Summary:
Laundry Attendants working the evening/night shift are responsible for providing excellent customer service, maintaining a clean and safe laundromat environment, processing wash‑dry‑fold orders, and ensuring smooth operations through closing at 2:00 AM. This role requires strong attention to detail, consistent situational awareness, and the ability to remain alert and engaged throughout the entire shift.

Shift Details

• Thursday, Friday, Saturday
• 6:00 PM – 2:00 AM
• Late‑night differential applies for hours worked between 10:00 PM–2:00 AM.
• Final wash cutoff is 12:45 AM. Attendants may leave earlier once all closing duties are completed and no customers remain in the store.

Key Responsibilities:

• Greet and assist customers with washers, dryers, and payment systems.
• Maintain a clean and orderly laundromat throughout the shift, including:
• Sweeping and mopping the entire store before closing.
• Wiping down machines, counters, folding tables, and high‑touch surfaces.
• Emptying trash and keeping the facility tidy.
• Process wash‑and‑fold orders: sorting, washing, drying, folding, and packaging according to approved procedures.
• Accept cash/credit payments via POS system and follow proper cash‑handling protocols.
• Monitor equipment, identify irregularities, and report issues to the manager promptly.
• Restock detergents, softeners, and other laundry products.
• Enforce laundromat rules, proper machine use, and safety procedures.
• Maintain situational awareness and remain attentive during late‑night hours to ensure a safe, welcoming environment for customers.
• Complete all closing duties and secure the store at 2:00 AM.

Qualifications:

• Consistent Thursday–Saturday late‑night availability (6:00 PM–2:00 AM) required.
• Reliable transportation required for late‑night closing shifts (2:00 AM).
• Ability to stay alert, focused, and safety‑minded throughout the entire shift.
• Previous customer service experience required.
• Experience in laundry services, POS systems, or cash handling preferred.
• Strong attention to detail and ability to multitask in a fast‑paced environment.
• Friendly, professional attitude with excellent communication skills.
• Ability to lift and move laundry bags; repetitive bending and lifting required.
• Comfortable working independently or with minimal supervision during late hours.

Job Type: Part-time

Pay: $15.50 - $16.50 per hour

Experience:

• Customer service: 1 year (Required)
• Cash handling / POS System: 1 year (Required)
• Laundry: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Wilmington, DE 19801 (Required)

Work Location: In person

Salary : $16 - $17