What are the responsibilities and job description for the Front Desk Receptionist position at PREMIER WOMEN'S HEALTH?
Primary Responsibilities:
- Welcomes and greets all patients and visitors, in person or on the telephone; answering or referring inquiries. Scans and files a current copy of the patient's insurance card and driver's license.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone in a professional and timely manner.
- Responsible for keeping the reception area clean and organized
- Insurance verification using an automated eligibility system and online resources.
- Maintains patients' accounts by obtaining and updating existing patient demographics by collecting detailed patient information including personal and financial information.
- Collects any monthly payments, copays, deductibles, surgery deposits and previous balances as needed. Posts charges and collections into the computer system. Closes and posts batches at the end of each day.
- Protects patients’ rights by maintaining confidentiality of personal and financial information.
Required Qualifications:
- Accredited high school graduate or GED equivalent
- Basic computer literacy
- Knowledge of Medical terminology
- Excellent communication and customer service skills
- Ability to multi-task and handle high volumes of patients and phone calls
Preferred Qualifications:
- At least two years experience in a clinical setting
- Greenway (Primesuite) an added plus, but not required
- Familiarity with local insurance plans and procedures
- Works well as a team and individually with moderate supervision
Company offers a competitive benefits packing including group medical, dental and vision coverage and paid time off. 401k plan available with company match after one year of employment.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Ob/Gyn
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Medical terminology: 1 year (Required)
- Healthcare Front Desk: 2 year (Required)
- Customer service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Gulfport, MS 39503 (Required)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Retirement plan
- Vision insurance
Application Question(s):
- What EMR are you familiar with?
Experience:
- Medical Front Desk: 2 years (Required)
Ability to Commute:
- Gulfport, MS 39503 (Required)
Work Location: In person