What are the responsibilities and job description for the Medical Practice Front Desk Receptionist position at Coastal Ear, Nose and Throat, Head and Neck Surgery?
Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service while managing administrative tasks in a fast-paced medical environment. This role requires proficiency in various medical office systems and a strong understanding of medical terminology and front desk operations.
Duties
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule appointments and manage patient flow to ensure timely service.
- Handle phone inquiries with professionalism, utilizing multi-line phone systems.
- Process patient registrations and maintain accurate medical records in compliance with HIPAA regulations.
- Verify insurance information and assist with collecting copays and balances.
- Review documentation for accuracy,
- Maintain Electronic Health Records, scan various documents for patient and administrative documents.
- Collaborate with healthcare providers to coordinate care plans and follow-up appointments.
- Assist with electronic health record (EHR) management and medical record request.
- Provide clerical support including data entry, email, and daily deposit reconcilliation.
Skills
- Strong knowledge of medical terminology, insurance verification and billing practices.
- Experience with EMR systems and health information management.
- Excellent customer service skills with a focus on patient satisfaction.
- Proficient computer skills including typing speed and familiarity with office software.
- Previous experience in a medical or dental office setting is highly desirable.
- Strong organizational skills with attention to detail in documentation review and filing processes.
- Ability to manage multiple tasks efficiently while maintaining professionalism under pressure. Join our team as a Medical Receptionist where you can make a meaningful impact on patient care.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $30,153 - $39,258