Client Care Specialist/Receptionist

Premier Veterinary Hospital is a full-service veterinary facility dedicated to providing high-quality medical care to animals and exceptional service to pet owners. Our team is committed to fostering a compassionate and professional environment that prioritizes the well-being of our patients and clients.

We are seeking a dedicated and personable Client Care Specialist/Receptionist to serve as the first point of contact for our clients and visitors. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for delivering outstanding customer service. This role involves managing front desk operations, coordinating appointments, and supporting administrative functions to ensure smooth clinic operations.

• Greet clients warmly and professionally, creating a welcoming atmosphere for all visitors.
• Manage multi-line phone systems efficiently, directing calls and providing accurate information.
• Schedule appointments, confirm bookings, and coordinate calendar management for veterinary staff.
• Handle data entry tasks accurately using computer skills, including maintaining patient records and filing documents.
• Assist with billing, invoicing, and basic bookkeeping using online and veterinary accounting software.
• Maintain organized front desk areas, ensuring all office supplies are stocked and files are properly stored.
• Provide exceptional customer support by addressing client inquiries promptly and courteously.
• Support office management tasks such as proofreading documents, managing correspondence, and supporting team members with administrative needs.

• Proven experience in office management or administrative roles within a veterinary or medical setting is highly preferred.
• Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, and data entry tools.
• Familiarity with multi-line phone systems and phone etiquette to handle client communications effectively.
• Bilingual abilities are a plus to better serve diverse client populations.
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Previous experience with clerical tasks such as filing, proofreading, and calendar management is desirable.
• Knowledge of dental or medical receptionist duties, including appointment scheduling and patient record management, is advantageous. Join our team to make a positive impact on pet health care while providing exceptional service in a dynamic environment!

Job Types: Full-time, Part-time

Pay: $13.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $13 - $18