What are the responsibilities and job description for the HVAC Service Technician position at Premier Mechanical, Inc.?
HVAC Service Technician
Reports to the Service Operations Manager
Typical Work Hours: 6:30 AM to 4:00 PM
Position Summary: The HVAC Service Technician is responsible for the installation, maintenance, inspection, and repair of heating, ventilation, and air conditioning systems and equipment. This position supports equipment throughout its full service lifecycle, including startup, preventive maintenance, warranty service, troubleshooting, and emergency repair. The role also includes communicating repair recommendations and maintenance needs clearly to customers.
The successful candidate will demonstrate a strong commitment to safety, customer service, and quality workmanship. This individual should possess sound organizational, communication, and troubleshooting skills, along with the ability to work patiently and professionally in a service environment.
Essential Duties and Responsibilities:
- Install, inspect, maintain, and repair ventilation, air conditioning, and related HVAC systems and equipment.
- Identify actual or potential maintenance risks and equipment performance issues.
- Diagnose electrical, mechanical, and system-related faults in HVAC equipment.
- Clean, adjust, repair, and service equipment, including warranty-related work as assigned.
- Respond to emergency service calls in a timely and effective manner.
- Provide technical guidance and on-the-job support or training when needed.
- Maintain accurate daily service logs, work records, and related documentation.
- Ensure work is performed in compliance with applicable standards, safety requirements, and company procedures.
- Follow established service instructions, customer specifications, and work requirements.
- Address customer questions in a professional and informative manner.