What are the responsibilities and job description for the Service Technician position at PREMIER HOME PROS LLC?
Job Title: Service Technician
Position Overview:
The Service Technician is responsible for installing, maintaining, and repairing equipment or systems to ensure optimal performance and customer satisfaction. This role involves troubleshooting issues on-site or remotely, providing technical support, and ensuring all work meets company standards and safety regulations.
The ideal candidate is hands-on, detail-oriented, and committed to delivering high-quality service. This position requires effective communication skills and the ability to work independently or as part of a team in a fast-paced environment.
Key Responsibilities:
- Perform service and warranty work in the field.
- Manage standard work for daily proficiency and effectiveness.
- Inspect Installation.
- Overall responsibility for quality and cost-effective installations.
- Develop high level efficiencies and effectively close out business.
- Monitor installers quality of work in field.
- Build relationships in the field.
- Participate in management staff meetings to communicate and receive information.
- Manage delivery schedule in coordination with the general contractors.
- Drive to customer sites to manage the installation from installation to completion.
- Other duties as assigned.
- Must be able to lift and move up to 50 pounds.
Qualifications:
- Extensive Bathroom experience
- Extensive plumbing experience
- Results-oriented. Strong problem-solving skills.
- Ability to manage process.
- Action-oriented.
- Effective communication skills.
- Ability to work in a fast-paced, high-growth, and rapidly changing environment.
- Ability to read project plans and drawings.
- Excellent oral and written communication and organizational skills.
What We Offer:
- Competitive salary!
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment.
Benefits:
- Health Coverage: Medical, Dental, and Vision Insurance.
- Pet Insurance: Available with enrollment in medical coverage.
- Employee Assistance Program (EAP): Support for personal and professional challenges.
- Paid Time Off (PTO): Generous paid time off and holidays.
- Life Insurance: Coverage for employees, spouse, and children.
- Disability Coverage: Short-Term Disability (STD) & Long-Term Disability (LTD).
- Company-Paid Life Insurance: Term Life/AD&D insurance ($25,000).
- Employee Discounts: Discounts on travel, services, and products.
- Wellness Programs: Support for your physical and mental well-being.
- Professional Development: Opportunities for career growth and skill development.
Salary : $25,000