What are the responsibilities and job description for the Office Front Desk Associate position at Premier Health Center, P.C.?
Company Overview
Premier Health Center operates in the outpatient physical therapy, chiropractic, and acupuncture clinic industry, focusing on providing high-quality patient care and wellness services.
Summary
"Front Desk Associate" at Premier Health Center in [City] is a vital role that ensures a welcoming environment for our patients. This position is key to enhancing patient experiences and supporting our mission of delivering exceptional healthcare services.
Responsibilities
- Greet and assist patients upon arrival to create a positive first impression.
- Manage front desk operations including scheduling appointments and handling inquiries.
- Maintain accurate patient records and ensure confidentiality.
- Answer multi-line phone systems with professionalism and courtesy.
- Provide information about services and assist with patient needs.
- Coordinate with healthcare providers to ensure smooth patient flow.
- Handle billing inquiries and process payments as needed.
- Uphold the clinic's standards of customer service excellence.
Qualifications * High school diploma or equivalent; additional education in healthcare administration is a plus.
- Proven experience in customer service or front desk roles, preferably in a healthcare setting.
- Strong communication skills, both verbal and written.
- Proficiency with multi-line phone systems and office software.
- Bilingual or multilingual capabilities are highly desirable.
- Excellent organizational skills with attention to detail.
- Ability to work collaboratively in a team-oriented environment.
Call-To-ActionIf you are passionate about providing exceptional service and want to be part of a dedicated team at Premier Health Center, we invite you to apply today!
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Work Location: In person
Salary : $16 - $20