What are the responsibilities and job description for the Optometric Technician/Receptionist position at Premier Family Eye Care?
Company Overview
Premier Family Eye Care is a small, patient-focused optometry practice committed to providing excellent eye care and creating a welcoming experience for every patient.
Because we are a small, one-doctor practice, every team member plays an important role in the success of the office. We are looking for someone who is dependable, friendly, hardworking, willing to learn, and able to work as part of a team.
This is a great opportunity for someone who enjoys working directly with people and wants to become knowledgeable in all aspects of an optometry practice.
Overview
The General Office Employee will assist with the daily operations of the practice and may work in several areas of the office, including front desk, patient care, pre-testing, insurance, optical, scheduling, and general office duties.
The ideal candidate does not need to know everything when they start. We are willing to train the right person who demonstrates a positive attitude, strong work ethic, attention to detail, and willingness to learn.
Responsibilities
Responsibilities may include, but are not limited to:
- Greet patients and provide friendly, professional customer service
- Answer phones and assist patients with questions
- Schedule and confirm appointments
- Check patients in and out
- Verify insurance eligibility and benefits
- Assist with insurance authorizations and documentation
- Perform basic pre-testing and diagnostic testing as trained
- Prepare patients for examination by the doctor
- Assist the doctor with patient care and office flow
- Enter and maintain accurate patient information
- Assist with optical sales, frame selection, measurements, and orders
- Assist with contact lens-related tasks as trained
- Collect patient payments and accurately document transactions
- Maintain organized patient records and office paperwork
- Keep exam rooms, optical areas, and workspaces clean and organized
- Follow office procedures and doctor/manager instructions
- Protect patient privacy and maintain HIPAA compliance
- Help maintain an efficient and positive office environment
- Perform other duties necessary for the daily operation of a small medical office
What We Are Looking For
The right person will be:
- Friendly and professional
- Dependable and punctual
- A team player
- Willing to learn
- Comfortable working with patients
- Detail-oriented and organized
- Able to follow instructions and established procedures
- Able to communicate clearly with coworkers and patients
- Comfortable asking questions when unsure rather than making assumptions
- Able to prioritize and manage multiple tasks
- Willing to help wherever needed
- Positive and cooperative in a team environment
- Honest and trustworthy
- Comfortable receiving feedback and making corrections when needed
Experience
Optometry or medical office experience is preferred but not required. We are willing to train the right candidate.
Previous experience in any of the following is helpful:
- Medical or dental office
- Optometry
- Optical sales
- Customer service
- Insurance verification
- Front desk/reception
- Healthcare
- Retail
- Administrative work
Why Work With Us?
At PFEC, we believe a small practice can be a great place to work when everyone works together.
You will have the opportunity to learn multiple disciplines in an optometry office, rather than being limited to one repetitive task. The right employee can develop skills in patient care, medical office operations, insurance, optical, and practice management.
If you are dependable, personable, willing to learn, and take pride in doing your job well, we would love to hear from you.
Pay: $14.00 - $18.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $14 - $18