Medical Receptionist

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure seamless communication between patients and medical staff. Your enthusiasm and attention to detail will contribute to a positive patient experience and efficient clinic workflow. This paid position offers an exciting opportunity to develop your skills in medical administrative support while working in a fast-paced healthcare environment.

• Greet patients and visitors warmly, providing excellent customer service with professional phone etiquette and a friendly demeanor
• Schedule patient appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth
• Verify insurance coverage, perform insurance verification, and handle medical billing processes including collections and CPT coding
• Manage patient records by filing, updating, and reviewing medical documentation in various EHR (Electronic Health Record) systems
• Assist with intake procedures, including collecting patient information, updating medical histories, and explaining clinic policies
• Handle multi-line phone systems efficiently, directing calls appropriately and managing appointment changes or cancellations
• Maintain compliance with HIPAA regulations by safeguarding patient information and reviewing documentation for accuracy
• Process payments for copays and deductibles

• Proven experience in a medical office setting or healthcare environment with strong clerical skills
• Familiarity with EMR/EHR systems such Practice Fusion
• Knowledge of medical terminology, ICD-9/ICD-10 coding, CPT coding, and insurance billing processes including Medicare procedures
• Excellent computer skills including proficiency in Microsoft Office applications and 10-key typing for data entry tasks
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting
• Exceptional communication skills with a focus on patient service and office management

Join us to make a meaningful difference in patients’ lives by providing outstanding administrative support. Your proactive attitude and dedication will help create a welcoming environment where patients feel valued and cared for every step of their healthcare journey.

Pay: $22.00 - $24.00 per hour

Work Location: Hybrid remote in New York, NY 10018

Salary : $22 - $24