What are the responsibilities and job description for the Patient Intake Representative - Float position at Preferred Home Health Care & Nursing Services?
Role Overview: The Patient Intake Representative is responsible for scheduling appointments, registering patients, processing insurance and payments, and handling administrative duties at a laboratory facility.
Key Responsibilities
Key Responsibilities
- Schedule patient appointments and greet patients upon arrival
- Register patients, verify insurance, and enter demographic information
- Collect payments and post charges to patient accounts
- Prepare and collect specimens for laboratory testing
- Contact physician offices to confirm test order accuracy
- High school diploma or GED
- Minimum of one year customer service experience
- Strong data entry and organizational skills
- Proficiency in Microsoft Office
- Ability to pass a standardized colorblindness test
- Flexible to work overtime as needed