Director of First Impressions & Final Details: Administrative Specialist Needed! (Hendersonville, TN 37075)

Director of First Impressions & Final Details: Administrative Specialist Needed! (Hendersonville, TN 37075) 

“What a great company to work for, the family dynamic is definitely there and I’m grateful to work and be of service. An honorable employer indeed!”

“I am blessfully employed at PCAH, absolutely wonderful to work for, extremely helpful for issues that may arise with a client or in my personal life. Awesome company!”

Our clients think we're great, but our caregivers actually like us—and we’re showing you these two statements above that are just some of the 5-star reviews we received from our own staff to prove it!

Still not sold? We’ve got the receipts. We are officially ranked No. 9 on the Middle Tennessee area Best Companies to Work for 2025 | Top Workplaces list (small-to-midsize category). Since this award is based entirely on employee feedback, it’s basically a professional way of saying our team is genuinely happy here.

How do we end up with all these shiny trophies and glowing reviews? It’s no happy accident—it all comes down to the core values we live by:

- Do the right things for the right reasons 

- Be humble and teachable 

- Leave people better than you found them 

- Look for and share goodness 

- Take ownership 

If these values resonate with you and are part of who you are then we’re excited to have you! 

We are currently looking for an Administrative Specialist to join this award-winning crew. If you want to work somewhere that people actually enjoy showing up to, come claim your spot in the circle!

Are you the kind of person who can answer a phone call, soothe a stressed caller, and organize a spice rack—all while maintaining a genuine smile? If you believe that a well-decorated office and a perfectly timed "hello" can change someone’s entire day, we want to meet you.

At Preferred Care At Home, we’re a growing team dedicated to making life better for seniors. We’re looking for an Administrative Specialist who is part concierge, part office engine, and full-time beacon of positivity.

Location: Hendersonville, TN (37075)

Schedule: 40 hours a week, Monday to Friday

The Role: What You’ll Actually Do

You are the voice, the face, and the "vibe manager" of our office. Your mission includes:

• The Front Line: Be the first point of contact. We aim for a 90% phone answer rate, so you’ll need to be quick on the draw! Whether it’s a client, a caregiver, or a lost delivery driver, you’ll make them feel like the most important person in the world.

• Office Zen Master: You’ll keep our small office tidy, stocked with supplies, and festive. If there’s a holiday coming up, we expect glitter, greenery, or at least a very spirited banner.

• Caregiver Champion: You’ll play a huge role in interviewing, hiring, and onboarding our amazing caregivers. You'll work closely with our COO to ensure everyone is trained, compliant, and ready to shine.

• The Lunch Hero: You’ll handle the "What’s for lunch?" dilemma for our weekly team meetings—ordering, picking up (we pay for mileage!), and ensuring we’re all fed and happy.

• The "Everything Else": We’re a small business. Sometimes you’ll be filing; sometimes you’ll be solving a scheduling puzzle; sometimes you’ll be doing something we haven't even thought of yet.

Are You Our Person?

We aren't just looking for a resume; we’re looking for a human with heart. You’re a great fit if:

• You have very strong customer service skills. A natural aptitude to take an interest in people and make them feel good, a commitment to complete satisfaction from our clients and our caregivers. A desire to help - “if I can’t help them I’ll see if I can find resources that can help them” - Some technological know-how and comfort using computers and learning new software. - Ability to juggle simultaneous requests and phone calls coming in close together without becoming flustered 

• Teamwork. The ability to to understand how your actions impact others on the team and the ability to take actions that improve team performance 

• Good organizational skills 

• A no-drama attitude. The ability to talk things out with coworkers directly when issues arise - The ability to see things that need to be done and do them without prompting 

• Some experience with planning and organizing events would be great 

• Experience with caregiving for seniors 

• 1 year minimum higher education 

The Goods: Why You’ll Love It Here

We know you work hard, so we make sure you’re taken care of, what we offer:

- A great work environment with nice people and no drama! 

- The ability to help others and make a positive difference in the lives of seniors and caregivers 

- Work in a medium sized but growing company - be part of the growth! - Starting pay $18/hr 

- Weeknight on call will pay $15 each time 

- Weekend on call will pay $100 each time 

- PTO - 5 days after probation (for first year), 7 days per year every year following - Medical, dental, vision, 

Aflac 

Simply IRA Plan with Preferred Care At Home contributing 3% 

MEC Preventive Wellness Program 

Weekly team lunches from good restaurants 

- 1 day per month as a paid “mental health day”. This is a use it or lose it day. - Paid holiday if you help with the on call rotation 

Ready to join a team that looks for goodness every day? Apply now and let’s start a conversation!