What are the responsibilities and job description for the Customer Service Rep II position at Preferred Bank?
Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.
- Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
- Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
- Process various Night-Drop and Mail transactions as needed
- Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
- Cross-sell bank products
- Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.
QUALIFICATIONS:
- Minimum 3 year of experience in bank operations required.
- Good communication skills (written and oral)
- Proven customer support experience
- Ability to multitask, prioritize and manage time effectively
Salary : $19 - $24