What are the responsibilities and job description for the SMG position at Preferred Automotive Group LLC?
About Company:
Building a Legacy
Since we opened our first dealership, we've steadily grown to one of the region's premier dealership groups, regardless of brand! Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Preferred Automotive Dealerships, we believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team.
If you share in our beliefs, please take a look at our open position on the Careers page and apply today!
Partners With Our Community
At Preferred Automotive Dealerships, we strive to be much more than a business. We are partners with our community and as an employee, you will get a chance to give back as well. We partner with many local organizations, charities and events with the goal of supporting our local community and the less fortunate. We participate in 70x7 Life Recovery, The American Red Cross, West Michigan Coast Guard Festival, Drive 4 UR School, Grand Haven Artwalk, Grand Haven Christian Schools, Helen DeVos Children's Hospital of Spectrum Health, Mayo Clinic, Mercy Health Partners, Muskegon Christian, The National Kidney Foundation, Pound Buddies and many more!
About the Role:
The SMG (Sales Management Group) position is pivotal in driving sales performance and enhancing customer satisfaction within the retail trade sector. This role involves overseeing daily operations, ensuring that sales targets are met while maintaining high standards of service. The SMG will collaborate with team members to develop effective sales strategies and implement best practices that align with company goals. Additionally, the position requires analyzing sales data to identify trends and opportunities for growth. Ultimately, the SMG will play a crucial role in fostering a positive shopping experience and building lasting customer relationships.
Minimum Qualifications:
- High school diploma or equivalent.
- Proven experience in a retail sales environment.
- Strong leadership and team management skills.
Preferred Qualifications:
- Experience in a supervisory role within the retail industry.
- Familiarity with sales analytics tools and software.
Responsibilities:
- Lead and motivate the sales team to achieve and exceed sales targets.
- Develop and implement effective sales strategies and promotional campaigns.
- Monitor sales performance and provide regular reports to upper management.
- Ensure exceptional customer service is delivered consistently across all interactions.
- Train and mentor team members to enhance their sales skills and product knowledge.
Skills:
The required skills for this role include strong leadership abilities, which are essential for guiding the sales team and fostering a collaborative environment. Excellent communication skills are necessary for effectively interacting with customers and team members alike. Analytical skills will be utilized to interpret sales data and make informed decisions that drive performance. Additionally, problem-solving skills will help address any challenges that arise in the sales process. Preferred skills, such as proficiency in sales analytics tools, will enhance the ability to track performance metrics and optimize sales strategies.