Sales Consultant

Company Description

Are you a passionate watch enthusiast with a love for delivering exceptional customer experiences and building meaningful client relationships?

Precision, a leader in the luxury watch industry, is seeking a motivated, process-driven Timepiece Specialist to elevate our team. This opportunity is ideal for professionals with a passion for horology, an appreciation for precision in every client interaction, and a desire to be part of a dynamic, growing company.

In addition to a competitive base salary, we offer a lucrative commission structure, with total earning potential ranging from $80,000 to $120,000.

We are excited to announce that we are hiring for our state-of-the-art retail and watch service center in Lower Gwynedd, PA. This beautiful, modern space provides the perfect environment to showcase our curated timepiece collection and deliver a world-class client experience. Join us as we continue to set the standard in the luxury watch world.

Key Responsibilities:

• Build and nurture lasting relationships with clients by delivering personalized, attentive service that reflects the Precision brand.
• Present, educate, and sell an exclusive range of luxury timepieces and repair services to both new and existing clients.
• Deliver exceptional customer experiences by combining deep product knowledge, superior interpersonal skills, and adherence to Precision’s exacting sales and client experience processes.
• Actively listen to client needs and deliver tailored recommendations with precision and care.
• Engage in consistent, disciplined follow-up with clients using our CRM platform, ensuring all interactions, updates, and communications meet the standards of Precision’s client experience protocols.
• Maintain immaculate product displays and store environment, reflecting the elegance and craftsmanship of our brand.
• Respond promptly and professionally to client inquiries across all platforms (in-person, phone, email, text, and digital messaging).
• Stay current on the latest watch trends, technologies, and industry advancements to provide valuable insights and education to clients.
• Collaborate with leadership and teammates to achieve personal and team sales goals while upholding the highest standards of Precision’s experience principles.
• Follow Precision’s dedicated and exacting sales processes with discipline, ensuring every interaction is executed to the standards expected of an Official Jeweler of many prestigious Swiss brands.

Your Profile:

• A genuine passion for luxury watches and a deep appreciation for horology.
• A deep understanding of the luxury watch market, including the ability to confidently navigate value discussions and educate clients on brand positioning, models, and market trends.
• Proven success in luxury sales, with a focus on building long-term client relationships and delivering unparalleled customer service.
• Strong organizational skills and comfort executing Precision’s exacting sales and client experience processes.
• Outstanding soft skills, including active listening, empathy, and persuasive communication.
• A proactive, disciplined, and client-first mindset with the ability to execute a structured sales process to Precision’s standards.
• High attention to detail and a commitment to excellence in every interaction.
• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office, Google Workspace, and CRM platforms.
• High level of professionalism, adaptability, and a personal drive to exceed goals and deliver memorable client experiences.

Experience Required:

• Minimum of 5 years in high-end or luxury sales with a proven track record of success.
• At least 5 years of experience in the luxury watch industry or comparable luxury goods category.
• Demonstrated expertise as a Luxury Sales Professional, including strict adherence to structured clienteling and experience standards.

At Precision, you will be part of a collaborative, high-performance team in a modern, upscale environment where your expertise is valued, your contributions are recognized, and your passion for watches is celebrated.

We are dedicated to fostering long-term client relationships and providing exceptional experiences, making our store the pinnacle of craftsmanship, style, and service.

Apply now to embark on a rewarding career path in luxury watch sales and become a key part of our continued success.

Job Type: Full-time

Benefits:

• Simple IRA
• Simple IRA matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

If interested, please send your resume to Careers@precisionwatches.com