What are the responsibilities and job description for the Dispatcher (Rotating Weekends) position at Precision Today?
Looking to TRADE up from a job to a career? Precision Today is looking for an experienced Dispatcher.
Pay Range: $19–$21 per hour with commission potential
Schedule: Monday–Friday, with rotating weekend coverage
- Weekdays 10:30am-7pm
- Some rotating weekends: 7am-4pm
- Open to discussion for permanent schedule support
Why join THIS team?
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
What you will do:
- Convert incoming customer calls into booked service appointments.
- Knowledgeably prioritize calls according to importance and urgency
- Respond to customer requests, resolving issues and promoting the brand.
- Schedule appointments with clients using the right tech/right call guidelines
- Data entry into the computer system to track calls and client information as necessary
- Receive emergency and non-emergency calls and record significant information as necessary
- Knowledgeably prioritize calls according to importance and urgency
- Monitor field technicians in order to effectively prioritize their schedules and use of time
- Schedule appointments with clients using the right tech/right call guidelines
- Data entry into the computer system to track calls and client information as necessary
What you bring:
- Previous customer service experience
- Strong attention to details
Who WE Are:
We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move, apply today!
Salary : $19 - $21