International Operations Manager

Operations Manager

Location: Rochester, NY

Travel: Up to 10% / Full time, Onsite

Compensation: $80K - $95K bonus eligibility

The Opportunity

We are partnering exclusively with a well-established, growth-oriented organization to identify an Operations Manager who will play a highly visible role within a complex, global operating environment. This individual will oversee end-to-end operational execution, working closely with internal teams and external partners to ensure efficiency, reliability, and on-time delivery.

Reporting directly to a Divisional Vice President, this role offers the opportunity to lead people, optimize processes, and influence outcomes across a fast-paced, operationally intensive business.

Why This Role Is Unique

• High-impact role with direct access to senior leadership.
• Opportunity to oversee end-to-end operations, including production planning, vendor coordination, and logistics.
• Leadership responsibility over a growing, collaborative operations team.
• Exposure to domestic and international operations in a complex supply chain environment.
• Ability to drive process improvement, scalability, and operational excellence during continued growth.

Key Responsibilities

• Own and manage operational execution to support customer commitments and service levels.
• Oversee production planning and coordination with external manufacturing partners.
• Manage purchase orders, contracts, approvals, and operational documentation.
• Track inbound and outbound shipments, including inventory locations, ETAs, and compliance requirements.
• Ensure accurate and timely import/export documentation and shipment visibility.
• Serve as a key liaison across internal functions (operations, sales support, R&D) and external vendors.
• Proactively identify risks, resolve issues, and implement solutions to prevent delays.
• Support audits, customer engagements, and industry-related events as needed.

Leadership Responsibilities

• Lead, mentor, and develop a team of 3–6 Operations Coordinators.
• Establish team goals, KPIs, and performance expectations aligned with business objectives.
• Conduct performance reviews and provide ongoing coaching and feedback.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Resolve cross-functional challenges and operational bottlenecks impacting timelines.

Required Qualifications

• Bachelor’s degree in Operations Management or a related field.
• Minimum 5 years of experience in an operations management role within a complex operating environment.
• Experience working with ERP systems and Microsoft Office tools.
• Strong understanding of domestic transportation processes, freight terms, and shipment documentation.
• Working knowledge of international trade procedures, including INCOTERMS, customs clearance, and tariff classifications.
• Experience with production planning, scheduling, and Bills of Material.

Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management’s assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.