Human Resources Director

Director of Human Resources

Location: Rochester, NY (Onsite)

Industry: Professional Services

Reports To: Chief Executive Officer

Compensation: $110K - $130K Annual Salary Bonus

The Opportunity

An established and growing operations-driven organization is seeking a Director of Human Resources to lead and evolve its people strategy during a critical phase of growth and transformation.

This is a highly visible leadership role responsible for building scalable HR systems, strengthening leadership capability, and driving employee engagement across a dynamic, workforce-intensive environment. Reporting directly to the CEO, this individual will play a key role in shaping the employee experience, supporting operational performance, and aligning people strategies with business objectives.

Why This Role Stands Out

• Direct partnership with executive leadership to influence business performance and organizational direction
• Opportunity to build and elevate HR systems in a growing, hands-on operating environment
• High visibility across leadership, with the ability to impact both strategy and execution
• Organization that values accountability, teamwork, and continuous improvement
• A chance to create lasting impact across employee experience, leadership development, and retention

Key Responsibilities

HR Leadership & Organizational Alignment

• Lead, coach, and develop the Human Resources function, including HR and training team members
• Establish clear priorities, performance metrics, and operating rhythms for the HR function
• Align people strategies with business goals, operational needs, and leadership expectations
• Partner cross-functionally with executive leadership to support organizational performance

People Strategy & Workforce Planning

• Develop and execute a comprehensive HR strategy aligned with company growth objectives
• Align organizational structure, workforce planning, and leadership capabilities with business needs
• Build and refine scalable HR processes, systems, and best practices
• Monitor and analyze key people metrics to identify trends, risks, and opportunities

Employee Relations & Compliance

• Lead employee relations efforts, including investigations, conflict resolution, and issue management
• Ensure consistent application of policies, procedures, and performance standards
• Advise leadership on employee performance, corrective action, and organizational decisions
• Maintain compliance with employment laws and regulatory requirements

Talent Development & Succession Planning

• Design and implement training and development programs that support both frontline and leadership growth
• Ensure onboarding and role-based training programs are structured, consistent, and scalable
• Develop succession planning strategies to build leadership bench strength
• Evaluate effectiveness of development initiatives and align to performance outcomes

Compensation, Benefits & Retention

• Oversee compensation structures, benefits programs, and performance-based incentives
• Ensure total rewards programs are competitive, equitable, and aligned with company performance
• Lead annual compensation planning, including salary reviews and bonus programs
• Strengthen retention strategies through data-driven insights and proactive engagement

Culture & Employee Experience

• Foster a strong, values-driven culture through leadership alignment and consistent practices
• Integrate culture into hiring, onboarding, performance management, and recognition programs
• Lead initiatives that enhance employee engagement, accountability, and collaboration
• Identify and address organizational or cultural challenges proactively

Qualifications

• 5 years of progressive leadership experience in Human Resources or People Operations
• Experience in operational, manufacturing, field services, or workforce-intensive environments strongly preferred
• Proven ability to build and scale HR systems in organizations with 100 employees
• Strong experience partnering with leadership to drive performance and accountability
• Hands-on expertise in employee relations, compliance, and performance management
• Experience designing or managing compensation, incentive, and retention programs
• Ability to operate both strategically and tactically in a fast-paced environment

What Success Looks Like

• Improved retention and engagement across key roles
• Clear and consistent people processes across the organization
• Strong leadership capability and accountability at all levels
• HR function seen as a strategic partner to the business
• Employees understand expectations, performance standards, and growth opportunities
• Culture is reinforced through actions, systems, and leadership behaviors

Precision Talent Partners, LLC values diversity and is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees feel respected, supported, and empowered to contribute. This description reflects management’s assignment of essential functions and does not restrict the tasks that may be assigned. Employment is at-will, and this job description does not constitute a contract of employment.