Inside Sales Customer Service Representative

Leggett & Platt, Incorporated is seeking a Customer Service Representative for our Precision Hydraulic Cylinders (PHC) headquarters in Wilmington, North Carolina. As part of PHC, this vital role is responsible for delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries.

What you’ll do

· Interact with customers by phone / email to provide information about products

· Interact with team members daily regarding customer questions/issues

· Enter customer orders obtained through email, customer portal or EDI

· Serve as first point of contact for pricing, product, and scheduling inquiries

· Build and maintain long-term business relationships with clients

· Provide prompt and accurate service

Minimum qualifications

· Effective communication skills both verbal and written

· Proficiency with Microsoft Office products especially Outlook and Excel

· Manage multiple priorities

• Excellent phone skills
• Accurate typing and spelling skills
• Ability to work with inventory control and order entry software

Education and Experience

Required

• High school diploma or equivalent
• 1-3 years Customer Service experience (Inside Sales)

Desired

Associates or Bachelor's Degree

Who we are and what we offer

Our comprehensive benefits package includes: medical, dental, vision, 401(k) with match, stock plans, employee discounts, and more.

Precision Hydraulic Cylinders, INC (PHC) is a leading global Manufacturer of custom engineered cylinders for some of the world’s largest OEM’s to use in manufacturing mobile equipment such as forklifts, cranes, articulated dump trucks, back hoes, etc. The company is based in Wilmington, NC and operates in Duplin county, NC, as well as the United Kingdom and India

Since 1883, PHC’s parent-company, Leggett & Platt (NYSE: LEG), has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today our growing company consists of more than 18,000 employee-partners in 130 manufacturing facilities located in 17 countries. We’re not just hiring, we’re building a better company. For more information, please visit www.leggett.com.

Equal Employment Opportunity/Veteran/Disability Employer

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Wilmington, NC 28403 (Preferred)

Ability to Relocate:

• Wilmington, NC 28403: Relocate before starting work (Preferred)

Work Location: In person

Salary : $22 - $25