Office Manager / Customer Care

Job Description

Overview:

We are looking for a highly organized office manager / customer care associate to join our team onsite at our West Chester, PA location. The ideal candidate will be responsible for managing the day-to-day administrative operations of the office, ensuring efficiency and supporting our team to deliver exceptional service to our clients. Prospective applicants need to successfully complete our pre-employment screening, including drug tests. Candidates must have a valid driver’s license.

Key Responsibilities:

• Administrative Support: Provide comprehensive administrative support to the management team, including scheduling appointments, managing calendars, and preparing documents.
• Customer Service: Handle customer inquiries via phone, email, and in-person, providing information about our products and services and assisting with order processing.
• Office Management: Maintain a well-organized office environment, order office supplies, manage inventory, and coordinate maintenance of office equipment.
• Data Entry & Record Keeping: Accurately enter and maintain data in our CRM system, ensuring all client and order information is up-to-date and easily accessible.
• Financial Tasks: Assist with basic bookkeeping tasks, including estimating, invoicing, and processing payments.
• Communication: Serve as a liaison between departments to facilitate smooth operations and effective communication.
• Project Coordination: Support project management by tracking deadlines, organizing files, and ensuring that all necessary materials are prepared for production.
• Assist with other company tasks as needed.
  
  

Qualifications:

• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency in Microsoft Office Suite and familiarity with CRM systems
• Basic bookkeeping knowledge is a plus
• Ability to work independently and collaboratively in a fast-paced environment
• Attention to detail and problem-solving skills
  
  

Benefits:

• Paid Time Off
• Retirement Contribution with Company Match
• Creative and collaborative work environment.
  
  

Company Description

Precision Graphix designs, manufactures, and installs high quality custom signs and graphics for corporate, education, municipal, and retail environments. We offer a wide range of options such as yard signs, banners, stickers, dimensional letters and logos, privacy film, wall murals, event graphics, vehicle graphics, and marketing materials. We proudly serve local businesses as well as globally recognized brands across the nation. Our experienced team works closely with each client to understand their unique needs, ensuring that every project, from concept to completion, meets the highest standards. With a commitment to quality and attention to detail, we transform ideas into unique visual solutions that help businesses stand out.

Precision Graphix designs, manufactures, and installs high quality custom signs and graphics for corporate, education, municipal, and retail environments. We offer a wide range of options such as yard signs, banners, stickers, dimensional letters and logos, privacy film, wall murals, event graphics, vehicle graphics, and marketing materials. We proudly serve local businesses as well as globally recognized brands across the nation. Our experienced team works closely with each client to understand their unique needs, ensuring that every project, from concept to completion, meets the highest standards. With a commitment to quality and attention to detail, we transform ideas into unique visual solutions that help businesses stand out.