Assistant Branch Manager (San Jose)

Description:Why join us?Our Vision – To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians, and staff.Our Mission – To establish Precision Door Service as the public standard and national household name in garage door repair service.Our Values – Culture, Reliable People, Career Oriented, Industry Standard Training and Safety, Competitive Salaries & Benefits, Garage Door LeadersThe Assistant Branch Manager is responsible for assisting the Branch Manager in the overall management/condition of the residential division at all locations for the installations, sales, technical support, safety, and operations activities.ResponsibilitiesPlans and directs installations, sales, and operations to meet operational and financial goalsDevelop operating budgets and capital expenditure recommendations in order to meet operational and financial goals for their regional locationEnsure achievement of staying within the budget allotted in their respective marketRecommends and creates operating policies and procedures as required in order to provide consistent guidance to teamsEstablish team-oriented customer service philosophy and supportive working environment for all employeesConduct management team meetings in order to keep field managers informed of news, forecasts and strategies relating to the operations within their locationEncourages discussion, proposals for optimizing operations and addresses issues that impact the productivity of their locationHas direct responsibility for budget preparation, operating costs, profitability of operations, inventory, and purchasing managementManages and trains the sales cycle for techniciansSupervises assigned employees including staff selection and trainingProcess weekly payroll commissions and approve employee hoursConducts performance reviews, rewards, and disciplines employees, addresses complaints and resolves issuesUnderstands and observes all safety procedures and ensures all employees practice those safety proceduresSchedules periodic safety meetings and solicits recommended changes to improve safety procedures if neededResponsible for continued sales growth in all residential locations and all residential garage door productsLeads and runs Sandler meetings on a weekly basisOrganizes weekly safety and operational meetingsMaintains a high level of customer satisfaction and integrity across all locationsAdditional Assignments: Assist as needed by the BM.Requirements:Experience & EducationMinimum 2 years of experience in business operations with a proven track record of driving results. Operational leadership experience required; sales leadership experience is a plus. Bachelor’s degree in Business, Sales, or Marketing preferred (not mandatory). Core ExperienceProven ability to oversee branch operations, including: Sales performance Transportation & logistics Maintenance and fleet management P&L accountability Employee management (payroll, scheduling, performance evaluations) Experience collaborating with leadership to develop business plans, including: Revenue forecasting Expense management Fleet ROI and utilization Branch growth strategies Demonstrated skill in prioritizing workloads and managing shop personnel to ensure operational efficiency Skills & CompetenciesTime management: Ability to prioritize tasks, meet deadlines, and streamline processes for maximum productivity. Decision-making: Skilled in evaluating options and selecting the best course of action to achieve company goals. Problem-solving: Analyze performance data and recommend strategies to improve productivity and profitability. Negotiation & mediation: Resolve conflicts effectively and maintain positive outcomes. Leadership: Demonstrated ability to lead teams, facilitate collaboration, and drive change. Interpersonal skills: Build strong relationships and foster a positive team environment. Communication: Excellent verbal and written communication skills; personable and professional demeanor. Personal AttributesSelf-motivated, proactive, and organized with a strong sense of urgency. Positive, team-oriented attitude with a willingness to challenge the status quo. Extroverted and approachable personality that inspires confidence and trust. Other RequirementsMust possess a valid driver’s license. Physical RequirementsAbility to lift up to 100 lbs. and carry items up to 50 ft; walk on uneven surfaces and use hand tools with manual dexterity. Frequent use of ladders, mechanical hand tools, and common power tools. Clear verbal communication to convey detailed instructions accurately and quickly. Normal hearing ability to understand spoken information and distinguish sounds. Work occurs in both indoor and outdoor environments.

Salary : $70,000 - $110,000