What are the responsibilities and job description for the Assistant Branch Manager position at Beal Bank?
- Assume management responsibility in the absence of the Branch Manager
- Required participation in Community Reinvestment Act (CRA) activities by volunteering during business hours with qualifying organizations, ensuring all mandatory monthly metrics for the branch are met
- Assist in managing customer service objectives, including handling exceptions, complex issues and complaints
- Training, monitoring and coaching of branch team members when requested
- Handling of disciplinary action in a timely manner when requested
- Performs and supervises day to day operational and compliance functions of the branch such as reconcilements, audits, reporting, controls, records management, approvals and opening/closing procedures
- Motivate and encourage team member and ensure they have appropriate knowledge of all bank products
- Participate in employment decisions as requested, including hiring, scheduling and other related matters Performs other job-related duties or special projects as assigned
- Five (5) years banking experience preferred, with one (1) year in a management or supervisory role
- High School Diploma or equivalent required
- Adaptability to change
- Professional appearance and demeanor
- Proficiency with 10 key touch, Microsoft Office and banking software applications
- Demonstrated good attendance and punctuality
- Strong attention to detail with high concern for data accuracy
- Customer service orientation with effective problem-solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team member
- Outstanding listening and communication skills, both written and verbal
- Knowledge of or ability to quickly learn banking products, services, policies, procedures and regulatory guidelines
- Demonstrated critical thinking and decision-making skills
- Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines
- Excellent organizational skills with proven ability to prioritize and manage multiple responsibilities and projects in a fast-paced environment with competing priorities and deadlines Strong leadership and interpersonal skills; ability to motivate and achieve results through working together
Benefits options include:
- Medical, dental and vision coverage
- 401K with company match
- 11 paid holidays
- Accrue up to 17 vacation/sick days per year in your first year on a pro rata basis
- Applicant may be eligible for annual discretionary bonus
No relocation assistance provided.
If you are looking to be a part of a winning team and meet the above requirements, we look forward to hearing from you.
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