What are the responsibilities and job description for the Dental Front Desk Receptionist position at Precious Smiles Family Dentistry?
Job Summary
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a friendly demeanor, strong communication skills, and the ability to handle sensitive information in compliance with HIPAA regulations.
Duties
- Greet and assist patients and visitors in a professional and courteous manner.
- Manage incoming calls, schedule appointments, and maintain the appointment calendar.
- Handle patient check-ins and check-outs, ensuring accurate data entry into the system.
- Process medical billing and insurance claims, including Medicare submissions.
- Maintain patient records in compliance with health information management standards.
- Ensure confidentiality of patient information in accordance with HIPAA regulations.
- Utilize computerized systems such as Epic for managing patient data and scheduling.
- Perform 10 key typing for data entry tasks as needed.
- Assist with administrative tasks such as filing, faxing, and scanning documents.
- Provide bilingual support to patients when necessary to enhance communication.
Requirements
- Previous experience as a medical receptionist or in a similar role is preferred.
- Proficiency in medical billing processes and familiarity with Medicare guidelines is a plus.
- Strong knowledge of health information management practices.
- Ability to operate computerized systems effectively, particularly Epic software.
- Excellent verbal and written communication skills; bilingual candidates are encouraged to apply.
- Strong organizational skills with attention to detail and accuracy in data entry tasks.
- Ability to handle sensitive information discreetly while adhering to HIPAA regulations.
- A positive attitude with a commitment to providing outstanding customer service.
Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while developing your skills in a supportive environment!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $20
