What are the responsibilities and job description for the Dispatch Coordinator position at PRC transport and logistics?
Company Description PRC Transport and Logistics is a growing carrier focused on the Flatbed and Stepdeck market, offering freight services and logistics solutions to a diverse range of customers. The company is in an expansion phase, providing opportunities for career growth and development. PRC Transport and Logistics emphasizes competitive industry rates and reliable service to build long-term client relationships. Team members join a dynamic environment where innovation, efficiency, and customer satisfaction are central to the company’s success.
Role Description This is a full-time Dispatch Coordinator role based in Sanford, FL, with a hybrid work arrangement that allows for some work from home. The Dispatch Coordinator will manage daily dispatch operations, including scheduling and assigning loads, coordinating drivers and equipment, and monitoring delivery timelines. The role involves maintaining accurate records, updating load and route information in dispatch systems, and ensuring clear communication between drivers, customers, and internal teams. The Dispatch Coordinator will also handle customer inquiries, resolve scheduling issues, and support efficient route planning to meet service and cost targets. Collaboration with operations and logistics staff to improve processes and meet expansion goals will be an important part of the day-to-day work.
Qualifications
- Dispatching and route coordination skills, with experience managing multiple loads and drivers.
- Strong Communication and Customer Service skills to interact effectively with drivers, clients, and internal teams.
- Skilled multi-tasker with the ability to prioritize tasks in a fast-paced environment.
- Accurate Data Entry skills and familiarity with dispatch or transportation management software.
- Knowledge of flatbed/stepdeck trucking operations or general freight logistics is highly beneficial.
- Ability to work in a hybrid setting, maintaining productivity both on-site in Sanford, FL and from home.
- Strong problem-solving abilities, attention to detail, and reliability in meeting deadlines.
- High school diploma or equivalent required; additional education or certifications in logistics or transportation are a plus. Ok