What are the responsibilities and job description for the Insurance Verification Coordinator position at PRC-Saltillo?
Helping Individuals Access the Communication Tools They Need
At PRC-Saltillo, we create technology that gives individuals a voice. Before that technology can make a difference, customers need a smooth and accurate path through the insurance verification process. We're looking for a detail-oriented and customer-focused Insurance Verification Coordinator to help ensure customers understand their coverage and benefits for speech-generating devices and related accessories.
In this role, you'll work directly with insurance providers, customers, and internal teams to verify benefits, calculate patient responsibility, and support timely access to life-changing communication solutions. If you enjoy problem-solving, helping customers navigate insurance processes, and making a meaningful impact, we'd love to hear from you! Apply today at https://prentkeromich.bamboohr.com/careers
Why You'll Love Working Here
- Mission-Driven Work: Help individuals gain access to communication technology that can change lives.
- Customer Impact: Play a key role in helping customers understand their insurance benefits and financial responsibility.
- Collaborative Environment: Partner with sales, customer service, and insurance providers to support a seamless customer experience.
- Growth Opportunities: Expand your knowledge of insurance processes, durable medical equipment (DME), and healthcare reimbursement practices.
Duties and Responsibilities
- Verify insurance coverage, benefits, deductibles, co-pays, co-insurance, and benefit limits for customers
- Communicate with insurance providers through online portals, phone calls, and third-party systems to obtain accurate benefit information
- Calculate and communicate estimated out-of-pocket costs to customers
- Document and maintain accurate benefit information within company systems
- Collaborate with internal teams to support timely and accurate processing of benefit verifications
- Resolve benefit verification discrepancies while maintaining HIPAA compliance and confidentiality
Education and Experience
- High school diploma or equivalent required
- Previous experience in insurance verification, medical billing, healthcare administration, or a related field is strongly preferred.
Required Skills & Abilities
- Strong attention to detail and organizational skills
- Excellent customer service, communication, and interpersonal skills
- Ability to work independently while collaborating effectively with a team
- Proficiency with computer systems and data entry applications
- Knowledge of insurance terminology, benefit verification processes, and medical coding preferred
- Ability to manage multiple priorities while maintaining accuracy and confidentiality
Salary : $16 - $20