Clinic Manager, Pendleton Oregon

Praxis Health is hiring a Clinic Manager in Pendleton, Oregon!

In this role, you will be responsible for the effective supervision of all providers and office staff, ensuring the delivery of prompt, courteous, and high-quality care to our patients. You will oversee the day-to-day operations of the clinic, including maintaining performance standards, managing schedules, implementing and optimizing the medical billing system, and overseeing third-party reimbursements, physician billing, collections, contract administration, and management reporting. Additionally, you will ensure strict compliance with all HIPAA regulations and privacy policies.

Supervisory experience is a requirement for this position, and a background in healthcare management is highly preferred. We are looking for a confident, results-driven individual who can quickly get up to speed. Strong problem-solving skills and the ability to effectively manage professional staff are essential. This role reports directly to the Regional Administrator.

Schedule: Monday- Friday, occasional weekend coverage

Benefit Highlights:

• Paid Time Off
• 401(K) with discretionary employer match
• Medical with In-Network & Custom Network discounts 
• Dental
• No Laboratory Charges for In-House Testing

Essential Job Functions:

• Collaborates with the Regional Administrator on development, implementation and training related to clinic goals, policies, procedures, mission, and work standards.
• Coordinates and evaluates daily operations. Recommends procedures, treatments or other course of action to assist staff.
• Management of all clinic staff.
• Establishes and maintains communication as the liaison between employer, providers, staff and patients.
• Participates in the development of quality improvement processes.
• Maintain performance standards of supervised employees including performance evaluations, discipline, training and development.
• Monitors and evaluates patient care by observing and guiding staff performance according to clinic standards of care, policies and procedures.
• Ensure adequate staffing levels through timely and effective recruitment.
• Delegation and monitoring of all office responsibilities.
• Effective and timely staffing, training, and evaluating employees.
• Guides employee actions by researching, developing, writing, and updating office policies, procedures, methods, and guidelines.
• Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
• Updates job knowledge by participating in educational opportunities; reading professional publications and appropriate e-mail updates.
• Work with other supervisors, managers, physicians, staff and the regional administrator to facilitate cross-training and ensure inter-department communication and cohesion.
• Provides daily intervention and resolution of problems by responding to physician and patient complaints.
• Assumes responsibility for patient, provider and staff satisfaction. Ensures the delivery of quality and efficient patient care by all staff.
• OSHA coordination and ensures the clinic remains compliant with regulations.
• Other duties may be assigned.

Minimum Qualifications 

Education:

• Bachelor's (Preferred)
• MHA or MBA, or MS in health administration / business administration / sciences (Preferred).

 Experience:

• 3 – 6 years of experience in the management of a clinic.
• 2 or more years of Electronic Health Record experience preferred.
• Accurate and detail oriented; problem solving; pro-active planning; metric development; good organizational skills and communication skills; the ability to work with other department managers and supervisors; experience with management of staff; Ability to manage workload and empower others.

General Physical Requirements

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting
for extended periods of time. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to
50 pounds. Stress can be triggered by multiple staff demands and deadlines.