Community Case Manager - Adult

Are you driven to protect, advocate for, and empower the most vulnerable members of our community? Prairie View, Inc. is seeking a compassionate, resilient Adult Case Manager to join our Community Support Services team.

In this specialized role, you will act as a critical bridge to mental health treatment and stability for vulnerable adults and seniors. You will work closely with individuals referred by the Department for Children and Families (DCF)—including those who may have experienced abuse, neglect, or exploitation—as well as older adults and caregivers requiring dedicated geriatric mental health support. Utilizing a strengths-based approach, you will help clients reduce their vulnerability, access vital resources, and significantly improve their physical health, mental health, and overall quality of life.

What You’ll Do (Key Responsibilities)
1. Assertive Outreach & Clinical Care Coordination

• Relationship Building: Provide competent, community-based case management by conducting assertive outreach to establish rapport, assess individual strengths, and co-create meaningful life goals with participants and their support systems.
• Resource Navigation: Partner with clients to secure essential community resources, including stable housing, financial benefits, physical and mental healthcare, and robust natural support networks.
• Health Literacy & Coaching: Actively engage participants in understanding and self-managing their chronic physical and mental health conditions, teaching daily living activities and practical symptom-management skills.
• Crisis & Group Support: Provide immediate, supportive crisis intervention assistance when needed, and assist in leading clinical psychosocial groups under supervisory guidance.
• System Advocacy: Serve as a fierce advocate for your clients across institutional systems to ensure their rights are protected and their complex needs are fully met.

2. Interdisciplinary Teamwork & Administration

• ACT Team Collaboration: Attend and actively contribute to daily Assertive Community Treatment (ACT) team meetings, clinical supervision sessions, and multi-agency care coordination consultations.
• Community Education: Provide essential education and perspective to external partners and the broader community who interact with vulnerable adults.
• State Reporting & Documentation: Complete required state-level status reporting (e.g., AIMS tracking). Maintain pristine, timely electronic medical records, ensuring that all clinical progress notes are completed within 72 hours of service delivery.

3. Age-Based Competency & Excellence

• Tailored Care: Recognize, differentiate, and support the distinct spectrum of physical and mental needs across adult and geriatric populations, identifying and recommending age-specific clinical adjustments.
• Professional Boundaries: Maintain impeccable professional and personal boundaries while upholding the absolute rights, privacy, and dignity of adult participants in a highly confidential manner.

What We Are Looking For

• A Strengths-Based Advocate: Someone dedicated to looking past limitations to find a client's inherent strengths, possessing strong communication, listening, and independent problem-solving skills.
• Vulnerable Population Experience: Prior experience in case management, social work, aging services, or a related behavioral health field is highly preferred. Experience working alongside DCF or protective services is a major plus.
• On-the-Job Mobility: Comfort working independently in the field throughout the community to meet clients where they feel safest. A valid driver’s license and reliable personal transportation are required.
• Growth & Learning Mindset: Willingness to complete specialized training, including the Strengths Model training sponsored by the University of Kansas, and effectively utilize our Relias Learning platform.
• Performance Driven: Ability to maintain established billable norms by ensuring every client contact is intentional, goal-directed, and outcome-focused.

About Prairie View, Inc.
Our daily work and workplace culture are deeply rooted in our organization's core mission: To foster healing and growth in individuals and communities by providing behavioral and mental health services with compassion, competence, and stewardship in the spirit of Christ.

We offer an environment that highly values professional development, collaborative Quality Assurance & Performance Improvement (QAPI) initiatives, and a supportive team atmosphere. If you are ready to bring your energy and a positive attitude to a role where you can directly safeguard and uplift adults in crisis, we welcome your application.