Accounts Receivable/Collections

Please take our Wonderlic Assessment HERE

Qualifications:

• Strong attention to detail
• Self-motivated, detail-oriented, and flexible to accommodate changes
• Possess excellent written and oral communication skills
• Ability to handle and manage a variety of tasks
• Possess computer knowledge that includes but is not limited to MS Office Suite with the ability to learn new software
• Strong customer service skills with the ability to display understanding
• Knowledge of sales tax rules and regulations

Job Functions:

• Generate and send out invoices for T&M, preventative maintenance, and quoted work orders
  
• Review open work orders weekly, partnering with dispatch and field employees to ensure they are closed out immediately following completion
  
• Set-up and invoice customers through third party sites, following up on rejections or issues
• Work with account managers and dispatch to research and resolve payment discrepancies
• Process credit card payments
• Maintain accounts receivable customer files and records to accurately invoice per customer agreements
• Promptly assist and resolve customer billing questions or concerns
• Follow up with customers on past due invoices to remove barriers and collect payments
• Escalate billing concerns to appropriate managers
• Contributes to developing and updating written procedures for billing

Preferred Certificates/Licenses/Education:

• High school diploma, GED, or equivalent required
• Bachelor’s degree in accounting, finance, or related field preferred
• Previous accounts receivable experience preferred