What are the responsibilities and job description for the Patient Access Representative - Emergency Room position at Prairie Lakes Healthcare System?
Patient Access Representative – Emergency Room
Position Type: Full-time(0.8 status or 32hrs per week)
Schedule: 2:30pm-11pm. Rotating weekends and holidays.
Workplace Details
Join our team and see why Prairie Lakes Healthcare System continues to be named a Top Rural and Community Hospital year after year. Be a part of our mission to make a positive difference in the health of the patients and communities we serve by delivering accessible, high-quality, affordable, and compassionate healthcare. Prairie Lakes Healthcare System is a non-profit rural healthcare system serving 10 counties in northeastern South Dakota and west-central Minnesota.
Job Summary
This position collects and verifies all patient demographical and financial information while adhering to ethical and legal standards and recognizing and responding to emergencies while demonstrating professional characteristics.
Wage range: $17.50-$24.76, plus night and weekend shift differential.
This position collects and verifies all patient demographical and financial information while adhering to ethical and legal standards and recognizing and responding to emergencies while demonstrating professional characteristics.
Wage range: $17.50-$24.76, plus night and weekend shift differential.
Responsibilities include:
Registers and admits patients by obtaining relevant patient demographic and insurance information, adjusting patient status as appropriate, ensuring legally required forms are completed, and alerting ER Triage nurse for ER visits.
Works pre-admission report daily to pre-register ancillary account.
Answers incoming telephone calls on the switchboard, determines purpose of call, and forwards calls to appropriate personnel or department.
Updates hospital on-call schedule daily.
Verifies and generates daily patient room charges.
Coordinates all alarm monitors and code calls which include summoning appropriate response teams.
Greets and provides information to patients and visitors.
Answers patient and visitor questions and directs them to desired destination.
Receives payments on account and reconciles cash drawer.
Other duties may be assigned.
Qualifications
High school diploma, general education degree (GED), or combination of education and experience
Six months prior hospital/medical or general office experience is required.
Previous patient registration and computer experience are desirable.
High school diploma, general education degree (GED), or combination of education and experience
Six months prior hospital/medical or general office experience is required.
Previous patient registration and computer experience are desirable.
Benefits
Prairie Lakes Healthcare System offers comprehensive benefits for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 403(b)-retirement plan, and generous paid time off to maintain a healthy home-work balance.
Additional benefits for those qualifying include:
- Flexible Spending Account
- Employee Assistance Program for mental health
- Education Loan Program
- Community discounts including the Prairie Lakes Wellness Center
Prairie Lakes Healthcare System has a Drug Free Workplace Policy. An accepted offer will require a pre-employment background screening and reference check as a condition of employment.
Salary : $18 - $25