Office Receptionist

Front Desk & Client Engagement

• Greet and assist all visitors with professionalism and warmth.
• Answer and route phone calls; take messages and follow up as needed.
• Monitor info inbox and online portal; assign inquiries or leads to appropriate staff.
• Manage sign-in process for clients, visitors, interns, and volunteers.

Office Operations & Mail Handling

• Open, sort, and distribute all incoming mail and correspondence.
• Maintain an organized and welcoming reception area.
• Monitor and restock office supplies; ensure cleanliness of shared spaces.

Fiscal & Sponsorship Support

• Open and organize financial documents (e.g., checks, invoices) for the fiscal team.
• Provide administrative support to the finance team, such as scanning, filing, and logging documents.
• Track sponsorship deliverables, assist with outreach, and prepare acknowledgments and thank-you letters.

HR & Administrative Support

• Assist with onboarding logistics such as welcome packets, staff lists, and document collection.
• Maintain basic HR logs and support staff event coordination.
• Help track timesheets, employee paperwork, and assist with scheduling interviews or training sessions.

Data Entry & Program Support

• Input client information and update records in RxOffice.
• Register participants for events and support appointment scheduling.
• Follow up with referrals, inquiries, and program interactions.

Reporting & Outreach

• Support reporting on client interactions and walk-ins.
• Represent NHSQ at community outreach events; distribute materials and gather contacts.

Qualifications

• 2 years of relevant experience in administration or customer service
• Excellent interpersonal, written, and verbal communication skills
• Strong organizational and time-management skills
• Ability to work well independently and collaboratively
• Patience and professionalism when handling complex situations
• Experience engaging respectfully with low- and moderate-income clients
• Fluency in Spanish, Mandarin, or Cantonese is a plus
• Comfortable working in a diverse environment
• Passion for community development and NHSQ’s mission

Schedule & Work Conditions

• Monday to Friday, 9:00 a.m. – 5:00 p.m., with occasional evening or weekend work as needed.​
• Travel is primarily local, with potential for occasional out-of-area or overnight travel.
  
  

Benefits

Comprehensive benefits package including Health, Dental, Paid Time Off (PTO), and additional fringe benefits.​

To Apply

Submit your cover letter and resume to nhsofqueens@gmail.com. Applications are accepted on a rolling basis until the position is filled. Immediate hire.​ NHS of Queens strongly encourages Section 3 residents and individuals requiring reasonable accommodations to apply.

Equal Opportunity Employer Statement

Neighborhood Housing Services of Queens CDC, Inc. is an equal opportunity employer. We welcome applicants regardless of race, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, or any other protected status.​