What are the responsibilities and job description for the Technical Service Representative - Automotive Coatings position at PPG Industries, Inc?
Key Responsibilities
Ensure Automotive Coatings customer satisfaction by providing technical service in customer plant on a wide range of products and application techniques.
Provide sales support to maintain and expand business at existing accounts and effective start-up of new products.
Provide Paint Application Technical Service/Support for the Customer.
Build sales position by establishing strong customer relationships at all levels, provide resolution to customer's concerns, and quickly troubleshoot problems.
Implement strategies to help manage inventory programs at customer locations of PPG product to increase inventory turns, reduce product obsolescence, and maximize freight advantages.
Identify customer's needs / expectations and assess competitive activities such that sales strategies can be developed to increase sales / profits.
Maximize profit contribution by differentiation through technical problem solving which produces higher yield rates, lower reject rates and optimum appearance on the customer's production line.
Primary contact person for all customer complaints and questions. Will be the lead spokesperson / liaison in communicating between the customer and internal PPG support departments.
May be asked to lead customer projects, assist with process improvements, and look for cost savings for the customer. This will also include inventory management, which may also include the ordering of all products for the customer and developing usage reports.
You will also service other customers in surrounding states and support the sales and service team as needed.
Qualifications
High school diploma or GED required
2 year of experience working with Ecoat and desirable Top Coat experience.
Automotive coatings experience preferred
Pretreatment, Base Coat, Ecoat, Powder, and Liquid coatings experience preferred
Application troubleshooting experience in two or more technologies preferred
Willingness to work for the first/day shift daily and also during the weekend when necessary
Must have valid US driver's license
#LI-ONSITE
Mzdove rozpti a benefity spolenosti PPG se mohou liit v zavislosti na lokalit, co nam umouje konkurenceschopn odmovat zamstnance na rznych geografickych trzich. Spolenost PPG pi rozhodovani o odmovani zohleduje nkolik faktor, mimo jine dovednosti, zkuenosti a koleni, kvalifikaci a vzdlani, licence a certifikace a dali poteby organizace. Mohou platit i jine pobidky.
Nae programy zamstnaneckych vyhod jsou navreny tak, aby podporovaly zdravi a duevni pohodu naich zamstnanc. Vekera pojistna kryti a davky budou v souladu s podminkami pislunych plan a souvisejicich idicich dokument.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. Pay Transparency poster: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
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