ECoat Technical Service Representative, Expert

As an In-House (ECoat) Technical Service Representative, you will be representing PPG onsite at the customer location ensuring the customer's satisfaction by providing outstanding customer service. This position will be for Kubota located in Gainsville, GA. Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. The incumbent must be familiar with Electrodeposition coatings, be self-directed, and support both the customer and PPG goals.

Specialized training provided to those who meet the qualifications of the role. You will report to the local Technical Service Manager.

Benefits:

PPG offers excellent benefits; PTO, Medical, Dental, Vision, Disability and Life Insurance, 401K plus additional PPG provided Retirement Benefits, Parental Leave, Continuing Education, and Growth Opportunities!

Relocation Assistance is available for experienced candidates with ECoat.

Key Responsibilities:

• Support the ongoing activities onsite at the customer production facility as well as PPG activities at PPG facilities. Need to communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner.

• Ensure timely and accurate reporting to the customer and coatings team.

• Effectively communicate with PPG Technical and Account management, direction of the PPG on site team activity, and to promote EH&S.

• Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, and hands-on support as needed; followed by a weekly trip report.

• Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement.

• Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements.

Qualifications

• HS Diploma, GED, or Equivalent.

• 5 years' experience in Electrocoat also referred to as E-Coat, Electrocoating, or dip-tank, or similar for paint/coatings experience for industrial or manufacturing experience.

• Experience with Pain-Line manufacturing process, paint mixing, troubleshooting, or similar.

• Good computer skills and attention to detail.

• Effective communication and customer service skills.

• Troubleshooting, critical thinking and problem-solving skills.

• Ability to work well alone and within a team environment to solve ever changing challenges.

• Travel to other supported locations for kickoffs, support team members, training events, and similar, up to 25%

#LI-Onsite

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday - everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

Mzdove rozpti a benefity spolenosti PPG se mohou liit v zavislosti na lokalit, co nam umouje konkurenceschopn odmovat zamstnance na rznych geografickych trzich. Spolenost PPG pi rozhodovani o odmovani zohleduje nkolik faktor, mimo jine dovednosti, zkuenosti a koleni, kvalifikaci a vzdlani, licence a certifikace a dali poteby organizace. Mohou platit i jine pobidky.

Nae programy zamstnaneckych vyhod jsou navreny tak, aby podporovaly zdravi a duevni pohodu naich zamstnanc. Vekera pojistna kryti a davky budou v souladu s podminkami pislunych plan a souvisejicich idicich dokument.