What are the responsibilities and job description for the Customer Service Representative position at Powur PBC?
Customer Service RepresentativeHelping Homeowners Access Affordable Clean EnergyAbout PowurPowur is a national residential solar platform focused on making clean, affordable energy accessible to everyday homeowners. We help families lower their utility bills, gain energy independence, and make smarter long-term choices for their homeswithout pressure or confusion. As the demand for low-cost renewable energy continues to grow, Powur is expanding and looking for dependable, people-focused Customer Service Representatives to support our customers throughout their solar journey.The RoleAs a Customer Service Representative, you'll be a key point of contact for homeowners exploring or transitioning to solar energy. Your role is to provide clear information, answer questions, schedule appointments, and ensure every customer feels informed and supported. This is an excellent opportunity for someone who enjoys helping people, communicating clearly, and being part of a mission-driven company.What You'll DoRespond to incoming calls, emails, and messages from homeownersAnswer questions about solar energy, installation timelines, and next stepsSchedule and confirm appointments for customers and internal teamsUpdate and maintain accurate customer records in our systemsHelp create a smooth, positive experience from first contact to project completionWhat We're Looking ForCustomer service or administrative experience is a plus, but not requiredClear, professional communication skills (written and verbal)Friendly, patient, and dependable attitudeComfortable using computers and learning new softwareAbility to stay organized and manage multiple tasksWhat We OfferPaid training and onboardingno solar experience requiredConsistent schedule and supportive team environmentOpportunity to grow within a fast-growing clean energy companyA role you can feel good abouthelping families save money with renewable energyWhy Powur?At Powur, your work directly supports homeowners moving toward lower energy costs and a cleaner future. If you're looking for a stable role with purpose, growth potential, and a positive team culture, this is a great place to start.Apply today and help make clean energy more accessible for families nationwide.
Salary : $14 - $16