What are the responsibilities and job description for the Experienced Veterinary Receptionist position at Powder Ridge Veterinary Hospital?
We are a family owned and operated small animal, multi-doctor practice seeking a dependable, skilled Veterinary Receptionist.
Essential Job Functions Include:
- Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks, collecting payments
- Answering the phones and schedule appointments or surgeries; provide answers to basic client questions; refer phone calls to technicians or doctors when appropriate
- Ensure client information is updated in the paper and computer records; create new client records
- Oversee the clinic flow
- Discuss payment options with clients
- Assist with daily administrative duties such as printing schedules, pulling charts, filing, emailing or faxing medical records, distributing mail and lab work and purging charts in the system
- Maintain cleanliness of waiting room and reception desk
- Run daily reports and balance payments received at the end of the day
- Complete paperwork for medication refills (but not authorize or fill medications)
- Perform other job duties as assigned
Qualifications Include:
- High School Diploma or equivalent required
- At least 3 years working within a customer service environment preferred
- Must be computer literate; basic computer skills with ability to navigate new software
- Excellent communication skills
- Ability to multi-task
- Ability to work well within a team environment
Beginning wage is based upon prior experience and education level. Pre-employment drug screening is required. Candidates with a background in human and/or animal medicine are encouraged to apply. Please send your resume attn: Marie Glotzer. Powder Ridge Veterinary Hospital, 375 Baileyville Road, Middlefield, CT 06455
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Veterinary experience: 3 years (Required)
- Customer service: 3 years (Required)
Work Location: In person
Salary : $18 - $21