What are the responsibilities and job description for the Applications Engineer position at Potter Global Technologies?
Join Us as an Application Engineer at Potter Global Technologies
At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.
Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.
If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.
As an Application Engineer, you will play a key role in supporting the successful application of Potter Fire Safety products by providing technical expertise, system design guidance, and product support throughout the project lifecycle. Our team is looking for someone who enjoys collaborating across engineering, sales, and customer teams, and is driven to ensure solutions are both technically sound and aligned with real-world needs. In this role, you will help bridge the gap between concept and implementation—guiding fire alarm system designs to meet NFPA codes, industry standards, and customer requirements, while leveraging your knowledge of system configuration, fire detection technologies, and integrated life-safety solutions.
What You’ll Do
What You Bring
Experience That Drives Success
This is a full-time, hybrid position at our St. Louis manufacturing facility. The role will require up to 50% travel. The expected schedule is 40 hours per week, Monday through Friday, but an occasional shift in hours may be necessary to accommodate project schedules.
Ready to Apply?
Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world—and where you’re not just an employee but an owner—we want you on board!
Join us, and let’s create safer environments together—making a global difference you’ll be proud to own.
At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.
Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.
If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.
As an Application Engineer, you will play a key role in supporting the successful application of Potter Fire Safety products by providing technical expertise, system design guidance, and product support throughout the project lifecycle. Our team is looking for someone who enjoys collaborating across engineering, sales, and customer teams, and is driven to ensure solutions are both technically sound and aligned with real-world needs. In this role, you will help bridge the gap between concept and implementation—guiding fire alarm system designs to meet NFPA codes, industry standards, and customer requirements, while leveraging your knowledge of system configuration, fire detection technologies, and integrated life-safety solutions.
What You’ll Do
- Serve as a subject matter expert on fire alarm systems (hardware and software) providing technical support to help new customers with design application, BOM conversions, and drawing completion.
- Ensure new dealers and distributors are prepared and proficient with Potter products and solutions.
- Establish an onboarding roadmap for tracking the process and reporting progress to RSM’s and Sales Leadership.
- Provide technically focused installation instructions for Potter hardware, software, panels, and devices.
- Collaborate with customers and Potter Engineering to design fire alarm and smoke control systems that meet project specifications and regulatory requirements.
- Assist customers with existing BOM conversions, take-offs, and system design that encourages Potter product usage.
- Review existing technical data library and update. When necessary, create technical documentation, including system manuals, installation guides, battery calculation tools, and application notes.
- Provide technical oversight for customers encountering complex issues during installation, start-up/commissioning, and testing of Potter systems. Conduct in-person technical demonstrations and technical specification reviews for existing and prospective large customers.
What You Bring
Experience That Drives Success
- Bachelor’s degree in Electrical Engineering, Electronics, Mechatronics, or related field (or equivalent technical experience).
- Proven experience (5 years) working with fire alarm systems or related technologies.
- Strong understanding of fire alarm codes and standards (e.g., NFPA, UL).
- Proficiency in CAD software for system design (AutoCAD, Revit).
- Excellent critical thinking skills and attention to detail.
- Effective communication skills, both written and verbal.
- Ability to work collaboratively in a team environment and independently when necessary.
- Basic understanding of networking and wireless communication protocols.
- Above average customer service orientation and delivery.
- We build strong relationships—with teammates, partners, and customers
- We take pride in knowing every product we build serves the purpose of protecting lives
- We listen actively, coach frequently, and own our results
- We foster innovation, value curiosity, and believe that experimentation is part of growth
- We create a welcoming and inclusive space where everyone belongs
- We take ownership of our work—quality and safety are at the core of what we do
- Employee Ownership Program – You’re not just an employee—you’re an owner. We share success together.
- Competitive health, dental, and vision plans
- 401(k) with company match
- Generous paid time off and holidays
- Continuous learning and development opportunities
- Financial Wellness programs including complimentary Certified Financial Planner sessions
- Recognition programs that celebrate individual and team wins
- A mission-driven team that supports life-saving outcomes, every day
This is a full-time, hybrid position at our St. Louis manufacturing facility. The role will require up to 50% travel. The expected schedule is 40 hours per week, Monday through Friday, but an occasional shift in hours may be necessary to accommodate project schedules.
Ready to Apply?
Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world—and where you’re not just an employee but an owner—we want you on board!
Join us, and let’s create safer environments together—making a global difference you’ll be proud to own.