What are the responsibilities and job description for the Front Desk Administrator position at Potelco, Inc.?
About Us
Potelco, Inc., a subsidiary of Quanta Services, Inc. (NYSE: PWR), was founded in 1965. We specialize in engineering, procurement, and construction (EPC) services, which include designing, estimating, material acquisition, project management, construction, emergency power restoration, system maintenance, and similar services. Our expertise is in power, transmission, distribution, and substation projects. We are a leading full-service provider of power infrastructure, construction, and support services in utility and energy contracting throughout the Pacific Northwest and neighboring states.
We are proud to be working with some of the region’s largest energy companies as we continue to modernize their electric systems, move towards de-carbonization, and maintain thousands of miles of overhead and underground lines serving millions of residential and commercial customers. We uphold high safety, productivity, and reliability standards as we work with our customers to provide both current and strategic, forward-thinking energy infrastructure, delivery, and solutions.
About this Role
If you enjoy working with a great group of professionals, thrive in a fast-paced environment, and take pride in being organized and dependable, then we have a role for you! Potelco, Inc. is looking to add a Front Desk Administrator to join our Fleet team in Frederickson, WA.
This position serves as the first point of contact for the fleet maintenance department. It is responsible for coordinating administrative tasks, managing service schedules, maintaining records, and ensuring smooth communication between drivers, technicians, vendors, and management.
The hourly pay for this role is $25-$27/hr, based on expercience.
What You'll Do
Front Desk & Customer Service• Greet and assist drivers, vendors, and visitors at the front desk.• Handle incoming calls, emails, and correspondence related to fleet operations.• Provide exceptional customer service and professional communication across all interactions.
Fleet Administration• Schedule and track vehicle maintenance, inspections, and repairs.• Maintain accurate records of service history, work orders, and parts inventory.• Monitor and update fleet management software and databases.• Assist with warranty claims, service follow-ups, and work order documentation.• Support technicians with administrative needs, including documentation and communication.
Compliance & Reporting• Prepare reports on maintenance activities, costs, and compliance metrics.• Ensure adherence to DOT, OSHA, and company safety standards.• Maintain organized files and ensure recordkeeping accuracy.
Office Support• Perform general office duties such as filing, data entry, and ordering supplies.• Assist the Fleet Administrative Manager with special projects and operational support.
What You'll Bring
Minimum Qualifications
- High school diploma or equivalent; associate degree preferred.
- 2 years of administrative experience, preferably in a fleet, maintenance, or logistics environment
- Proficiency in Microsoft Office Suite and fleet management software.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Knowledge of vehicle maintenance terminology and procedures is a plus.
What You'll Get
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Range
The anticipated compensation for this position is USD $25.00/Hr. - USD $27.00/Hr. depending on experience and qualifications.Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.
Salary : $25 - $27
