What are the responsibilities and job description for the Furniture Insights Product Manager Bilingual Mandarin position at PostPony?
About the Role
We are looking for a U.S.-based Product Insight Manager (Furniture) to help us deeply understand American consumer lifestyles, home environments, and furniture usage.
This role requires hands-on experience in the furniture industry. Candidates without direct furniture or home product experience will not be considered.
This role focuses on turning user insights into actionable product inputs for our design team.
What You’ll Do
1. User Research & Insights (Primary Focus)
- Analyze customer feedback from Amazon, Wayfair, Reddit, YouTube, and forums
- Identify unmet needs, pain points, and real-life usage scenarios
- Study different household types and living spaces
- Deliver clear user insight reports and product opportunity directions
2. Product Opportunity Definition
- Translate insights into product concepts and briefs
- Recommend features, dimensions, and use cases
- Provide clear input to product and design teams
3. Market & Competitive Analysis
- Research leading furniture brands (e.g., West Elm, CB2, Article, IKEA)
- Analyze product structure, design language, and pricing
- Deliver competitive analysis reports
4. Trend Research (~30%)
- Track home and furniture trends via Pinterest, Instagram, etc.
- Identify styles, materials, and design directions
- Translate trends into product opportunities
5. Field & Real-Life Observation
- Visit retail stores, showrooms, and home environments
- Observe how people actually live and use furniture
- Convert observations into actionable insights
Qualifications
Basic Requirements
- Based in the U.S. (Los Angeles preferred)
- Must have 3 years of hands-on experience in the furniture industry (required)
- Must have direct experience with furniture products (e.g., furniture brands, manufacturers, retailers, or e-commerce furniture business)
- Strong understanding of U.S. consumer lifestyle
Core Skills
- Ability to turn user behavior into product opportunities
- Understanding of furniture design, function, and structure
- Strong analytical and insight-generation skills
Research Skills
- Ability to translate user behavior into product opportunities
- Strong understanding of furniture design, structure, materials, and use cases
- Strong analytical and insight-generation skills
Key Deliverables
- User insight reports
- Product opportunity briefs
- Trend reports
- Competitive analysis
- Design input for new products
Pay: $90,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Work Location: In person
Salary : $90,000 - $140,000