What are the responsibilities and job description for the Junior Business Analyst position at PostcardMania?
Join Our Team as a Junior Business Analyst!
Are you interested in joining one of Tampa Bay's Top Workplaces (for 13 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further!!!!
About Our Company
Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we've built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!
Your Mission
As a Junior Business Analyst, you'll play a key role in shaping and improving our ERP platform, NIMBLE. Working closely with the Senior Efficiency Analyst, you'll translate business needs into clear, actionable requirements, help prioritize and manage incoming requests, and ensure features and fixes move smoothly from idea to execution.
You'll act as a bridge between the business and technical teams, identifying opportunities for improvement and helping drive adoption of new tools and processes. This is a highly collaborative, fast-paced role with strong visibility across the organization.
Key Responsibilities Include
- Gather, document, and refine business requirements in partnership with stakeholders and the Senior Efficiency Analyst
- Manage and maintain a backlog of requests and issues, ensuring timely tracking and resolution
- Serve as a point of contact for the business, fielding questions, triaging issues, and escalating where appropriate
- Track and communicate the status of requests, providing consistent updates to stakeholders and leadership
- Create and maintain documentation, including requirements and process workflows for features
- Support the planning and delivery of user training to drive adoption of new features and tools
- Analyze reported bugs and requests to identify root causes and assist in developing solutions
- Collaborate with the Senior Efficiency Analyst to ensure systems function as intended and the business needs are met
Schedule
- Full-time position in the office
- Monday - Friday from 9:00 AM – 6:00 PM with an hour lunch
Benefits
- Medical, Dental, Vision & Life Insurance
- 401K, Short- and Long-Term Disability, Accident & Critical Illness
- Paid Vacation time that increases with longevity
- 6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas)
- Free yoga on-site twice a week
- Free monthly visits to a local Chiropractor and so much more!