What are the responsibilities and job description for the Alarm Systems Tech - Telephone Customer Support position at Post Alarm Systems?
Job description:
TECHNICAL CUSTOMER SUPPORT AGENT
Post Alarm Systems is looking to expand our technical support department.
We are seeking an experienced electronic protection / security systems tech support candidate for our technical support department. Will train right candidate with transferable tech support skills. Requires M-F working at our facility in Arcadia, California.
· Tech support candidate to assist our customers by phone with the operation of their security and electronic protection systems.
· Familiar with variety of security products is a plus.
· Solve and resolve all client’s technical questions.
· Knowledge on consumer router/modem’s is a plus.
· Great customer service skills
· Ability to understand User/Installation manuals.
· M-F 8-5pm work schedule
· Able to multitask on computer systems and MS office.
· Senior tech support staff will be available to train/assist right candidate.
Compensation package includes full benefits & health care benefits, Computer, and Smart Phone.
Post Alarm Systems is one of the oldest and largest privately-owned full-service security companies in Southern California.
Post Alarm has been in business since 1956 and is currently owned and operated by the 3rd generation Post family.
Post Alarm prides itself in providing cutting edge, quality security products and services backed by excellent client care and customer service. We look forward to building our customer technical support department team and hope to welcome you into the Post Alarm family.
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $20 - $22