MBA Student Experience Manager

Position Announcement

Position Details

Proposed Start Date 01/05/2026 Classification Title Advising and Student Services Rank N - No Rank Working Title MBA Student Experience Manager Department 250105 - SBA Graduate Differential Tuition Position Number D93109 Representation AU - AAUP Renewable Renewable End date, if applicable Position FTE 1.0 Tenure Status N - not applicable

Position Summary

Summary

Brief Description of PSU/School/Dept Position Summary

• The School of Business at Portland State University is a leader in inclusive, forward-thinking business education. Our programs combine impactful research, community partnerships, and real-world learning led by globally recognized faculty and deep connections to Portland’s business ecosystem.
• Our vision is clear: to “transform lives and redefine business for a better world.” This is supported by our mission: "to empower learners with the confidence, knowledge, and skills to thrive in a rapidly changing world, using the City as our classroom. Through transformative learning, impactful research, industry partnerships, and community engagement, we create positive social, environmental, and economic impact.”
• The MBA program is a professional graduate level program in the School of Business. The MBA Student Experience Manager position is a 12-month classified appointment reporting directly to the MBA Academic Director (AD)
  
  

Key Responsibilities

• Student Support: Manage and update student advising tools and communications plans; serve as a key point of contact for MBA students, guiding them through their program requirements and program materials.
• Event Management: Own the planning and execution of a dynamic calendar of events, including student mixers, alumni events, orientation sessions, leadership immersion, and special field experiences and visits to local businesses to foster a sense of community.
• Program Operations: Act as the administration backbone of the MBA Program, working with the AD on Capstone Administration, managing student materials, and other special projects as the program evolves.
• Admissions & Recruiting Support: Be an integral part of the recruiting and admissions team, pitching in where needed to assist the AD and Graduate Programs team review MBA applications and support or present at recruiting events and information sessions when needed.
• Other special projects as needed to support the operations and growth of the MBA program
  
  

Minimum Qualifications

• A bachelor’s degree and 2-4 years experience in business administration or related field;
• A strong understanding of the mission and operations of a graduate business program and MBA programs in particular.
• Someone who is adaptable, flexible, and ready to take on new challenges as the program grows.
• Someone who is able to work effectively in both our community of students and the broader business community in the Portland Metro area.
• An organized and efficient administrator, who is able to work both independently and under supervision and within tight timelines.
• Someone with effective problem-solving skills, including the ability to find solutions using current policies and available tools.
• An exceptional attention to detail.
• Strong communication and collaboration skills, both written and oral, and the ability to work effectively as part of a team.
• Project management skills, with the ability to use collaborative tools to manage projects and communicate progress to stakeholders.
• Technical proficiency in Google Suite and Microsoft Office tools (Word, Excel, Powerpoint.)
• Discretion and professionalism, including the ability to handle confidential information and student records.
• An interest in providing excellent student-centered service.
  
  

Preferred Qualifications

• A masters degree in business administration or related graduate degree
• An understanding of the mission and operations of graduate-level business programs.
• Familiarity with AI tools, data visualization, and visual storytelling (using tools such Powerpoint, Canva, graphic design) or a willingness to learn these skills to improve efficiency.
• The ability to analyze and summarize data and information effectively.
  
  

Key Cultural Competencies

• Create an environment that acknowledges, encourages, and celebrates differences.
• Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
  
  

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours In-person schedule: Monday–Friday, 9:00 a.m. to 6:00 p.m., with any flexibility subject to prior supervisor approval. Total Compensation Range & Benefits Statement

Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity. The starting annual salary for this position will be $56,880 but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR. An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator.

Application Instructions

Additional Information

#internal

n accordance with the AAUP collective bargaining agreement this position is open only to current PSU AAUP academic professionals. Article 17 Section 11 refers: https://drive.google.com/file/d/1pjLAW9olB9q4IcYL9t7Ih1kSMLMSkRyx/view

Additional Application Instructions (deadlines, etc.) Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) If you have questions

Search Details

Posting Close Date 12/08/2025 Projected Close Date for Posting Closes Application screening begins Quick Link https://jobs.hrc.pdx.edu/postings/48755

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you first find out about this position?
• PSU Website
• Indeed.com
• HERCJobs
• Urban League of Portland
• Hispanic Metropolitan Chamber
• Oregon Employment Department
• Social Media
• Person Referral
• Career Builder
• Glass Door
• Other - Please describe in the next Question
• If you selected Other, please describe. (Open Ended Question)
• * This position is open to current PSU Academic Professionals only. Are you a current PSU Academic Professional?
• Yes
• No
  

Applicant Documents

Required Documents

• Resume
• Statement of Interest
  
  

Optional Documents