What are the responsibilities and job description for the Service Technician position at Portland Pump Company?
Company Description
Portland Pump Company (PPC) provides facility construction, petroleum equipment, and 24-hour repair services to petroleum handling facilities throughout the Northeast. Established in 1938, the company specializes in projects such as the construction, maintenance, and equipment servicing of gas stations, diesel terminals, petroleum bulk plants, and heating oil systems. PPC employs a highly skilled team, including the largest number of licensed tank installers in Maine and New Hampshire, with over 200 years of combined experience. With expertise in design, planning, and construction, PPC delivers comprehensive solutions for various fuel handling facilities, from Hyper-Marts to marinas and backup power generation systems. Fully licensed and insured, PPC ensures projects are completed on time, within budget, and to the highest standards of quality.
Role Description
This is a full-time, on-site Service Technician role located in Scarborough, ME. The Service Technician will be responsible for performing maintenance and repair tasks on petroleum equipment, troubleshooting and resolving technical issues, and conducting field service visits to client locations. Additional responsibilities include maintaining equipment to ensure optimal operation and delivering excellent customer service during all interactions.
Qualifications
- Proficiency in Maintenance & Repair of equipment and systems
- Ability to perform effective Troubleshooting to diagnose and resolve technical issues
- Experience in conducting Field Service and working on-site at client facilities
- Strong Customer Service skills to provide professional and effective support
- Familiarity with industry-related tools, safety standards, and protocols
- Strong problem-solving skills and the ability to work efficiently under pressure
- Strong communication skills and a team-oriented mindset
- High school diploma or equivalent; vocational or technical certification is a plus