Maintenance Technician l

Position Summary

The Maintenance Technician I is responsible for maintaining the operational integrity and aesthetic standards of the Portland Museum of Art's (PMA) facilities, grounds, and associated equipment. This role includes general maintenance tasks, event support, adherence to safety protocols, and accurate documentation and reporting to ensure a well-functioning, clean and safe environment for all.

Job Functions

Facilities and Maintenance Support

• Responds to service calls.
• Performs daily maintenance and cleaning of the PMA’s facilities.
• Maintains the PMA’s vehicles.
• Performs general building, grounds, and equipment maintenance.
• Assists with basic IT infrastructure and responsibilities.
• Handles minor repairs on HVAC, plumbing, or electrical systems.
• Provides escort and monitoring of external contractors and vendors.

Documentation and Reporting

• Assists in tracking and reporting tasks and metrics.
• Maintains logs, cleaning records, and equipment inventories in compliance with local and national codes.

Safety and Compliance

• Follows all safety protocols and procedures, including compliance with OSHA standards and the PMA’s policies, to ensure a safe working environment.
• Participates in safety training programs and assists in assessing and ensuring compliance with OSHA and other applicable regulations.
• Handles and disposes materials in alignment with environmental and safety guidelines.

Interdepartmental Collaboration

• Supports events to ensure smooth operations and handles breakdown and cleanup tasks.
• Collaborates on special projects, as needed.

Supervisory Responsibilities

None.

Qualifications

• High school diploma or equivalent.
• Minimum one year of experience in maintenance, housekeeping, or a related field, preferred.
• Proficiency in one or more specialty areas such as HVAC, plumbing, electrical, IT, or advanced event support, preferred.
• Demonstrated ability to collaborate on projects across departments, preferred.
• Experience with safety protocols and compliance in a public setting, preferred.

Skills and Competencies

• Proficient in using hand tools, power tools, and mechanical equipment for installation, maintenance, and repair.
• Experienced in troubleshooting and diagnostics, identifying issues, and implementing effective solutions.
• Strong understanding of safety procedures, industry regulations, and proper equipment handling.
• Capable of lifting, carrying, and transporting heavy materials safely and efficiently.
• Technical expertise in handling specialized equipment and industry-specific tools.
• Experience in fabrication, design, and repair work, ensuring precision and quality.
• Familiar with industry-related software and digital tools for diagnostics, reporting, and workflow management.
• Proficient in basic computer applications (e.g., Microsoft Office) and role-specific software.
• Handles sensitive and confidential information with discretion.
• Adaptable, eager to learn new skills, and committed to continuous professional development.

Standards of Excellence

• Strives to maintain a friendly and welcome attitude toward all.
• Builds positive relationships through kindness, respect, and attentiveness.
• Respects and is sensitive to diverse cultures, orientations, and perspectives.
• Supports inclusivity by promoting equity and addressing barriers.
• Communicates effectively and professionally.
• Adheres to the PMA brand charter and style guide.
• Delivers exceptional customer service in all visitor areas.
• Works collaboratively to achieve common goals.
• Inspires and motivates others.
• Demonstrates responsibility, reliability, and ethical behavior.
• Always follows safety protocols and procedures.

Other Requirements

• Successfully pass a background check and any required pre-employment screenings.
• Valid State of Maine Class C driver’s license, preferred.
• Flexibility to work evenings, weekends, and holidays as needed to support programs and events.
• Occasional regional travel for maintenance needs, to support programs and events, training, and industry events.

Working Conditions and Physical Demands

• Work Environment: In-person at the PMA or affiliated sites, including outdoor, mechanical, and utility areas.
• Physical Demands: Frequent walking, standing, bending, squatting, and climbing; lifting up to 50 lbs.; exposure to mechanical hazards.
• Exposures: Variable weather; fluctuating temperatures; dust, odors, chemical fumes, and loud noises. May handle and dispose of potentially hazardous materials in compliance with safety protocols.

Other Duties as Assigned

This job description outlines the primary duties, responsibilities, and expectations for this role. However, the employer reserves the right to modify or update job functions as needed to meet evolving business needs, with or without notice.

Equal Opportunity Employer

The PMA is committed to diversity and is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, sexual orientation, disability, veteran status, whistleblower status, familial status, gender identity or expression, genetic information, or any other legally protected characteristic.

In accordance with the Americans with Disabilities Act (ADA) and the Maine Human Rights Act, the PMA provides reasonable accommodations for qualified individuals with disabilities unless doing so would result in undue hardship. This policy covers all employment practices, including the application process. For accommodation requests, please contact the PMA’s Human Resources department.

Benefits & Employee Perks

Paid Time Off

• Vacation Leave – 4 weeks annually to start, with accrual increasing based on length of service
• Sick Leave – 10 days annually
• Paid Holidays – 13 paid holidays per year, including a floating holiday

Family & Medical Leave

• Maine Paid Family and Medical Leave (PFML) – Job‑protected, wage‑replacement leave as provided under State of Maine law and program requirements
  
  

Health & Insurance Benefits

• Medical insurance with employer cost‑sharing
• Dental and vision insurance options
• Health Reimbursement Account (HRA) for eligible employees
• Medical and Dependent Care Flexible Spending Account (FSA)
• Life insurance
• Long‑term disability coverage, subject to plan terms
  
  

Retirement & Financial Benefits

Participation in a 403(b) retirement plan with up to 4% employer match, subject to plan rules and eligibility

Employee Support & Well‑Being

Access to the Employee Assistance Program (EAP), offering confidential support for mental health, work‑life balance, and financial counseling

Work‑Life Balance

Flexible scheduling or alternative work arrangements may be available, based on operational needs and approval

Museum‑Related Employee Perks

• PMA admission and membership privileges
• Access to reciprocal museum admission programs, offering free or discounted admission at participating institutions
  
  

Benefits, compensation practices, and employee perks are governed by applicable laws, PMA policies, benefit plan documents, and any relevant collective bargaining agreement. Eligibility, coverage, and availability may vary by position and are subject to change.

Salary : $24