What are the responsibilities and job description for the Tomorrow Theater Concessions Attendant (On-call) position at Portland Art Museum?
Company Description
Hello, art person! We’re so glad you’re here.
When you think of an art museum, you might picture paintings or sculptures. But art is so much more than the “traditional” forms you’re used to seeing in galleries. Nobody knows that better than Portland. Our city is bursting with all kinds of art forms–from craft beverages and comic books to artisan chocolate and collectible sneakers. There’s no one way to make art, and there’s no one way to be an art person.
That’s why you belong here. We’re a place that has room for all kinds of art (and art people).
We are a dynamic institution with multiple locations. Adjacent to the Museum campus in downtown, Portland, PAM CUT // Center for the Untold Tomorrow is an inclusive, modern, and welcoming hub serving a broad range of artists and audiences across all media art. Also nearby is the nonprofit Rental Sales Gallery representing regional artists. Across the river, in SE Portland PAM CUT’s Tomorrow Theater embraces cinematic storytelling in all its form through unique one-night-only events.
Job Description
The Tomorrow Theater Concessions Attendant role at PAM CUT will support a welcoming theater experience by preparing and serving snacks, beverages, and other items to patrons. Responsibilities include processing transactions, keeping the concessions area clean and organized, restocking supplies, and following food safety and hygiene guidelines. This role values clear communication, teamwork, and a commitment to creating a positive experience for all customers.
In this role, you will
- Assists with opening and closing duties, including setting up stations, stocking inventory, and cleaning. Prepares and serves beverages, snacks, and other concession items
- Operate the point of sale (POS) system and handles transactions
- Perform cash drawer reconciliation at the beginning and end of each shift
- Proactively interact with guest by providing information regarding concession items, films, and events
- Keep the concessions area clean, sanitary, and safe
- Perform basic maintenance on machines and equipment, as needed
- Maintain concession stand records with information on products used and food served to customers
- Complete inventory sheets daily, noting supplies that need to be replenished
- Check customers' identification and confirm that they are of legal drinking age
- Performs other related duties as assigned
To be successful in this role, you have these requirements
- High school diploma or GED and or 1 year previous experience in a high traffic customer service setting; hospitality, retail, attractions or cultural organizations, or equivalent combination of education and experience
- Experience with point of sale systems and cash handling
- Enthusiasm for helping people
- Excellent communication skills
- Comfortable with presenting information and making announcements to large and small groups of people in a public setting
- Be respectful of diverse identities
- Comfortable with and desire to engage with all visitors
- Identify and positively resolve visitor issues in the moment; strong decision making and judgment skills necessary
- Knowledge of unconscious bias and awareness of microaggressions and de escalation techniques
- Must use discretion with confidential information
If you have any questions along the way including wanting to talk about a nontraditional career background, please reach out to HR.
Job conditions & physical activities
- Schedule/Hours: 4 hour minimum shifts. Typical shifts are scheduled between Wednesday through Sunday from 3:00pm - 10:00pm, max 18.5 hours per week. (Days and hours subject to change based on business need)
- This position requires working weekends, occasional holidays, evenings and special events as necessary
- Works with technology to facilitate the check out process and provide customer service, including computers, ipads, scanners, two-way radios and headsets
- Works directly with the public
- Remaining stationary for prolonged periods of time
- Occasional lift/carry/push/pull up to 50 lbs with or without assistance. When lifting is required, employees are asked to use good judgment, make safety a top priority, and ask for the assistance of others or of equipment as necessary
- Frequent typing and repetitive motion on point of sale system
- Frequent communicating with visitors and staff
- Frequent reaching and grasping for objects such as popcorn, drinks, and credit cards
This list highlights key physical and environmental conditions related to the role but is not an exhaustive representation of all job requirements. Additional tasks and expectations may apply based on operational needs.
Benefits
- This role is non-exempt/hourly and on-call
- The budgeted compensation falls within pay grade B ($16.30 minimum - $18.28 midpoint - $20.26 maximum), based on experience
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Shift differentials (for hourly/non-exempt staff working onsite):
- Evening hours (6:00 pm-12:00 am) will be paid an additional $1.00 per hour
- Night hours (12:01 am-6:00 am) will be paid an additional $2.00 per hour
- Accrued sick time
- Employee discounts
Application Process for the Tomorrow Theater Concessions Attendant
Ready to join our team? To be considered please submit your resume and four references. Incomplete applications will not be considered. Application materials will be screened and interview candidates will be selected and notified by email. All applicants will be notified once the position is filled.
Application deadline
We will begin reviewing applications immediately, so please apply as soon as possible. The closing date is subject to change at any time.
Salary : $2 - $16