What are the responsibilities and job description for the Peer Support Specialist-Crisis Center position at Porter-Starke Services, Inc.?
We are looking for FT NIGHTS & FT DAYS
Position Summary
Engage and collaborate with clients presenting for care at the Crisis Center. Provide continuity of care throughout the client’s stay at the Crisis Center, developing a discharge plan and providing consistent follow up post discharge, to support and encourage engagement in services. Invite client’s participation in the care process during a crisis, communicating clearly re: all options and aligning with the client’s preferences whenever possible. Function as an integral member of the Crisis Center interdisciplinary team to maximize care for the clients.
Benefits
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Position Summary
Engage and collaborate with clients presenting for care at the Crisis Center. Provide continuity of care throughout the client’s stay at the Crisis Center, developing a discharge plan and providing consistent follow up post discharge, to support and encourage engagement in services. Invite client’s participation in the care process during a crisis, communicating clearly re: all options and aligning with the client’s preferences whenever possible. Function as an integral member of the Crisis Center interdisciplinary team to maximize care for the clients.
Benefits
- 401K w/ 20% company matching
- 11 paid holidays
- Competitive wages
- Generous PTO
- Employee discounts (YMCA)
- Employee referral program
- HSA/FSA accounts
- Medical, dental, and vision insurance
- Tuition assistance up to $5250
- Loan repayments $200/month
- Casual Fridays
- Company paid life insurance policy
- Company paid long term disability
- Optional insurances (short term disability)
- Employee recognition events
- Employee Assistance Program (EAP)
- Free health screenings
- Welcomes clients to the Crisis Center, conveys they are in a safe place and develops a supportive rapport.
- De-escalates clients as needed and interacts with clients from a posture of dignity and respect.
- Provides information and supports clients while making referrals to community services they prefer.
- Contributes to the Crisis Center’s interdisciplinary treatment team decisions to maximize care for clients.
- Communicates with clients re: all options, aligning with their preferences whenever possible.
- Collaborates with client in creating and implementing a safety plan.
- Develops a discharge plan with the client.
- Provides follow up to clients post discharge, assisting them in accessing services and navigating barriers.
- Interacts with clients as peers by sharing common experiences.
- Assists clients in understanding and managing their symptoms.
- Assists clients in connecting with self-help groups when appropriate.
- Maintains strict confidentiality at all times.
- Participates in weekly clinical supervision with appropriately licensed/certified staff.
- Acts as an advocate for the client regarding needs, preferences, rights and responsibilities.
- Assist clients in gaining access to local programs and services, as well as tracking of client follow up.
- Completes electronic and paper medical record documentation as required.
- Attends staff meetings and crisis debriefings as scheduled.
- Interacts with clients supportively while performing necessary tasks such as contraband search, close observations, environmental checks, meals, paperwork.
- Communicates and documents critical incidents to supervisors regarding either employees or clients.
- Performs other duties as assigned.
- Crisis response protocols and practice
- Excellent interpersonal communication skills
- Signs and symptoms of psychiatric and substance use disorders and treatments
- Clinical and ethical standards of practice
- Conveys a positive attitude and collaborative style with clients, staff and community partners
- Proficient in use of computer, electronic medical record and clinical documentation skills
- High School Diploma required.
- Certified Peer Support Professional (CPSP) certification required- can obtain upon hire through Porter-Starke.
- CPR Certification is required.
- CPI certification is required.
- One year of experience in mental health, peer coaching or related experience is preferred.
- Must have lived experience and be in long-term recovery (at least 3 years) from mental illness/substance abuse.
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Salary : $200