What are the responsibilities and job description for the Front Desk/Medical Assistant position at Porter-Starke Services, Inc.?
**MUST BE A CERTIFIED MEDICAL ASSISTANT**
The Medical Assistant/Front Desk Specialist performs a variety of administrative and clinical tasks to assist physicians and other health providers in delivering safe and effective medical care at Marram Health Center, a Federally Qualified Health Center (FHQC).
Vital Duties And Responsibilities
The Medical Assistant/Front Desk Specialist performs a variety of administrative and clinical tasks to assist physicians and other health providers in delivering safe and effective medical care at Marram Health Center, a Federally Qualified Health Center (FHQC).
Vital Duties And Responsibilities
- Provides clerical support for a federally qualified health center.
- Answers and redirects telephone calls.
- Maintains medical staff/department schedules and calendars.
- Performs check-in and check-out of clients.
- Receives payments from clients for co-pays and payments on account.
- the department and organization.
- Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
- Data entry of information using the appropriate format and agency guidelines.
- Coordinates and communicates information with internal and external customers.
- Flags client appointments for HAP’s
- Makes appointment reminder calls to new clients.
- Performs deposit of office cash receipts
- Contacts, schedules appointments and processes paperwork for referrals.
- Initiates ROI forms for info requested by medical staff from other providers
- Scans documents and insurance cards.
- Coordinates client requests for ROI and form completion.
- Monitors no-shows/cancellations and sends letters to clients as appropriate
- Requests/tracks needed health records.
- Receives, sorts, forwards office mail.
- Communicates in-patient consultation requests to medical staff.
- Maintains updated medical staff schedules and on-call calendar.
- Formulates reports for the department, associated committees and reports as requested.
- Provides clerical support (copying, collating, form completion) for medical staff.
- Copies agency-wide e-mail notices for medical staff.
- Maintains adequate supplies inventory (office, charting, etc.). Answers and redirects telephone calls.
- Maintains medical staff/department schedules and calendars.
- Performs check-in and check-out of clients.
- Receives payments from clients for co-pays and payments on account.
- Performs other duties as assigned.
- Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
- Data entry of information using the appropriate format and agency guidelines.
- Coordinates and communicates information with internal and external customers.
- Flags client appointments for HAP’s
- Makes appointment reminder calls to new clients.
- Performs deposit of office cash receipts
- Contacts, schedules appointments and processes paperwork for referrals.
- Initiates ROI forms for info requested by medical staff from other providers
- Scans documents and insurance cards.
- Coordinates client requests for ROI and form completion.
- Monitors no-shows/cancellations and sends letters to clients as appropriate
- Requests/tracks needed health records.
- Receives, sorts, forwards office mail.
- Communicates in-patient consultation requests to medical staff.
- Maintains updated medical staff schedules and on-call calendar.
- Formulates reports for the department, associated committees and reports as requested.
- Provides clerical support (copying, collating, form completion) for medical staff.
- Copies agency-wide e-mail notices for medical staff.
- Maintains adequate supplies inventory (office, charting, etc.)
- High School diploma or G.E.D. required
- A certificate or degree from a vocational or technical school preferred.
- Six months related work experience/training preferred.
- Phlebotomy skills a must.