What are the responsibilities and job description for the Front Desk/Insurance Coordinator position at Porter Smiles Dental?
Description Our dental office is looking for a motivated, intelligent, and talented Front Desk/Insurance Coordinator. Someone with minimum of 3 years of dental experience that includes scheduling, confirming dental appointments, dental terminology and dental insurance verification. Must be a strong communicator with a passion for providing excellent customer service with a strong ability for sales. Must be Bilingual in Spanish. Hours are M-Fri 9-6 and Saturdays 8-12.
Days of the week:
- M-F: 9:00 am-6:00 pm
- One Saturday out of the month: 8:00 am- 12:00 pm.
Job Responsibilities/Duties :
- Greet patients in a timely, professional and engaging manner
- Provide patient consultations and communicate information about recommended
treatments Discuss cost of service, insurance coverage, and payment options with patients
- Build lasting relationships with patients by contacting them to follow up on visits
to suggest new or alternative treatments Work as team player to ensure each customer receives the best service possible Supports strategic local marketing initiatives that help drive brand awareness andnew patient growth Verify dental insurances
- Strong organizational and leadership skills
- Good judgment and a strong ability to work with people like our team members,
patients, and managementRequirements 2 years of sales, customer service in the dental field a must
- Bilingual Spanish-English skills a must
- Ability to positively and proactively handle patient concerns and prioritize multiple
tasks Ability to quickly learn new procedures and processes
- Excellent communication and interpersonal skills
- High level of ownership, accountability and initiative
- Friendly, outgoing and motivated personalityAdditional Compensation:
- Bonuses
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Porter, TX (Required)
Ability to Relocate:
- Porter, TX: Relocate before starting work (Required)
Work Location: In person