What are the responsibilities and job description for the Training Coordinator position at Porter Law Firm?
OVERVIEW
Established in 2009, Porter Law Firm provides a full range of legal services for everything from business, real estate, corporate development, and litigation, to tax and estate planning. While we bring incredible depth and breadth of experience representing our clients and their legal matters, our passion is our ability to offer our clients not just legal representation, but a strategic partner committed to understanding their needs and safeguarding their assets. This is why so many of our clients return to us —they understand the benefit of a personalized, hands-on approach to representation.
Position Summary
The Training Coordinator is responsible for onboarding, training, and developing legal staff to ensure consistent performance, efficiency, and adherence to firm procedures. This role focuses on teaching legal support staff the firm’s systems, workflows, and best practices while monitoring training progress and identifying opportunities for improvement. The Legal Assistant Trainer plays a key role in maintaining high standards of work product, client service, and operational consistency across the legal support team.
Key Responsibilities
Training & Onboarding
- Lead onboarding and training programs for new legal assistants.
- Develop structured training plans tailored to the firm’s practice areas and procedures.
- Design and conduct training sessions and ongoing development.
Performance Monitoring
- Track trainee progress and provide regular feedback to ensure skill development.
- Identify training gaps and provide additional instruction where needed.
- Report training progress and performance updates to management.
Process Development
- Create and maintain training materials, guides, and standard operating procedures.
- Continuously evaluate training programs and update them to reflect process changes.
- Assist in implementing best practices and improving operational efficiency within the legal assistant team.
Team Support
- Serve as a resource for legal assistants who need guidance on processes or systems.
- Partner with leadership to develop coaching plans and improve efficiency.
Quality & Compliance
- Auditing employee work
- Reinforce firm standards for accuracy, confidentiality, and professionalism.
- Ensure legal assistants follow firm policies, court rules, and legal procedures relevant to their role.
Qualifications
- Prior experience as a Legal Assistant or Paralegal in a law firm environment.
- Experience in QA, compliance or training roles preferred.
- Proficiency in creating documentation and monitor tools.
- Strong knowledge of legal administrative processes, document preparation, and case management systems.
- Excellent communication, organizational, and leadership skills.
- Ability to explain complex processes clearly and effectively.
- High attention to detail and commitment to quality work.